A Decade of Silos Has Throttled Open Content Distribution

The 2018 Social Media Flow is Driven by Content Silos

In the ten-plus years since I started this blog, one of the clearest trends on the Web has been for destination sites to want to control the user session and experience. In parallel, sites focused on aggregating content from external sites or highlighting the best of the web - serving as a filtered pass through, have struggled. Many are gone.

While significant efforts were made during the forging of Web 2.0 to drive open standards and allow for data to flow from one site to another, through RSS, Pubsubhubbub, Atom, XMPP, or whatever your preference, 2018 on the social web is a much more challenging place to write once and publish everywhere.

As I view the publishing space, I often turn to four big challenges that have to be solved for a platform to be a success to both authors and readers:

1. Creation

A platform, be it for photos (Instagram, Flickr, Google Photos, etc.), short updates (Twitter), long form (Medium, Blogger, WordPress, etc.), video (YouTube) or a mishmash of all (Facebook, Google+, etc.), needs to make it easy for the content creator to share what they want, in the form they want, and have the output be what they intended. This is true whether we are talking about desktop or mobile creation.

2. Distribution

Once the content is created, it has to be sent somewhere. If you write a post and hit publish, how do people find it? Is it sent to a third party network where they are hanging out? Is it sent by email? Do they get a notification on their phone? Does it flow down their timeline, as they have new items to consume? Or is it just another flat file, waiting to be indexed by Google and other search engines?

3. Discovery

Readers want to find new content. They seek relevance, freshness, and community. This mirrors the three pillars of social sites I highlighted back in 2009, and echoes that readers want intriguing views that mirror their own preferences. Like I'd predicted in 2006, the Web has become a divided place, where we all flock to our groups of like minded people, and disavow opposing views, but we still are eager to find more who reinforce our position. We still crave new friends and stories and we want to find them quickly.

So how good a job do these apps and sites do of surfacing new people and ideas? Do they have an aggregated site with highlights and popular people or posts? Is there a place to find more obscure viewpoints and new voices?

4. Consumption

Since the smartphone revolution, kicked off by Blackberry and the iPhone and now led by Android, more people are constantly connected and reading news from their mobile devices. In many countries, the mobile device is the only window to the Web. Does the content flow well for mobile consumption and new ways to navigate from screen to screen, update to update? Or is it best suited for a leanback tablet experience or for the desktop?

What typically happens with content platforms is the content fills the available container. Twitter is a clear 140 or 280 characters. Social hubs like Facebook and Google+ favor large photos and a short introduction. Instagram is all about the photo with a small description. Blogger and WordPress and Medium are as long as you want to go. One has to consider if users and screens keep up.

2009's promise of sharing everywhere wasn't meant to be.

We've Come a Long Way from Aggregating Streams and Sharing the Web

As content started to be created in a wide array of social sites, aggregation services like FriendFeed helped bring people's streams together. Bookmark services like Delicious helped people save the highlights from the Web and amplify the world's favorites. Users voted up posts from Digg and passed them along with StumbleUpon. The most voracious consumers lived in Google Reader and didn't miss a single post from the RSS feeds they were subscribed to.

It was too good to last.

The largest social platforms were not content in simply being links to external sites. Facebook focused more on original content shared on the platform, with less priority given to send traffic off site. Google Reader shut down, and while Feedly and others stepped up, the world of RSS never recovered. Delicious died. Digg is a shadow of itself. FriendFeed was obliterated. LinkRiver closed. Socialmedian closed.

In the wake of all these gateways' demise, taking content from the open Web and getting it in front of new viewers is more challenging. While I've always said you need to be where the users are and can't force them to come to you, what could be automated is now requiring manual intervention at practically every step.

Just What Am I Talking About?

The alpha and omega, yin and yang of social outlets (for text, anyway) are Facebook and Twitter. Facebook is much bigger and much more profitable, but don't get distracted. People creating content for the Web also need to make sure that content fares well downstream on Facebook and Twitter. You can write it for the open Web, but you then have to take explicit action to share the content downstream - or set up automation to either site, usually backed by RSS. At that point, whether you get discovered or not is up to each site's algorithm, which has leaned more in favor of implied interest rather than chronology of late - meaning you can see viral content from hours or days ago before you get the newest stuff.

On a mobile phone, notifications are the holy grail of getting someone's attention. (See: Life by Numbers and Notifications from 2014) It's not uncommon to get notified when someone tweets, but it's very uncommon to ask for a notification when a site makes a post.

In parallel, the feedback loop from such networks, as well as Instagram or others, is near instant and acts as an incentive for the author to initiate their content on that silo natively. Post a 20-tweet storm to Twitter, and immediately start seeing those likes and retweets roll in. Post a story to Facebook and wait for the Likes and comments. Post a news story or a blog post, and ... wait. Wait for visitors in Google Analytics? Wait for the post to be shared downstream? Wait for the story to be indexed in Google News and search?

The elimination of Google Reader, FriendFeed, and Digg as amplifiers of Web content, alongside the attention absorption by Facebook and Twitter makes it harder for Web authors to get visibility - and they they aren't dropping their content into the real time stream.

So What Does the New Flow Look Like?

In 2009, it seemed pretty easy to me. Post on the blog. RSS would take it to FriendFeed and Google Reader. FriendFeed would post to Twitter. Twitter would post to Facebook. Then I'd run around and answer comments wherever they were distributed. (More on distributed conversations from 2009)

Now, I can still post on the blog. And the RSS link is the same. I even get the small bump of engagement on Google+ from the blog's page automatically adding my content there. But then, to make sure I cover all my bases, I then make another share of the same content to Medium, for those who love their site, and I've even found good engagement on LinkedIn, by making a third post of the same content on their channel. It's a different audience, but, if on topic, they share and engage.

So that's three posts. Meanwhile, I still have to share the story on Facebook and Twitter separately, hoping that someone will break their consumption flow and engage on my content downstream.

It feels like more work to get less return. And yes, I recognize that some may not miss FriendFeed because they never used it. Maybe others think Digg got replaced outright by Reddit, and gains similar traffic. Others prefer Hacker News. So aggregators do exist, obviously, but hubs aimed at surfacing new content, as opposed to highlight content on the site and keeping readers there, have declined.

To properly make the Web as desirable and viable a platform for publishing, we need to work together to fix the distribution and discovery gaps, make content fantastic on mobile for creation and consumption, and allow for engagement that is as simple as a Like. I applaud (there's the joke) Medium's approach to reward users with claps, for at least they're trying something. We should all be trying.

Disclosures: Yes, I work at Google. Sometimes, I help the Blogger team. I used to work on Google+ and have many friends on those teams still. I miss Google Reader every day. FriendFeed too.

FriendFeed's Closure Another Painful Loss from a Vibrant Era of Social Media

Amidst all the Apple watch hoopla today, FriendFeed's blog announced the long-ignored social networking pioneer was finally going to be taken out back behind Facebook's brilliant new campus and be put down for good. With the network's acquisition five years behind us in the rear view mirror, and user statistics consistently down, mothballing the once unique and vibrant community seemed only a matter of time, and the time has come.

The closure will be by no means without pain. For the many people who made the site their center for capturing their updates around the Web, from the simplest status and debates to photos, there have been no hints at data migration or export. The hilarious threads with friends around the world are going to disappear. The instantaneous celebrations we had when my children were born, and the despair we felt when friends passed away and were mourned will be deleted.

While the Web may have moved on, those of us most loyal to the service remember its pioneering excellence, with near-instant aggregation and publishing, near-perfect uptime, still completely unmatched advanced search capabilities, the introduction of the now universal Like button, topical "Rooms" much like the Groups or Communities of today's networks, and ability to act as a hub for your lifestream, sending the right updates to the right places immediately.

Facebook's 2009 announcement of acquiring FriendFeed clearly spelled good news for the small and elite team working at the company, but pretty much spelled bad news for those who preferred it to what have clearly been the eventual winners in Facebook and Twitter. Some elements of FriendFeed made their way into Facebook, but there really hasn't been anything like it since. (Google Buzz came close, but that's a different story)

The Social Web's picture in 2008 and 2009 was dramatically different than it is today. Twitter was as known for its uptime issues as for its core functionality. Facebook was obviously on a fast ramp to going public, Google Reader was the starting point for reading the Web's updates via RSS, and we were all looking for smart aggregation sites to discuss the Web's happenings with friends.

Flash forward, and Google Reader (RIP) and FriendFeed are in the bin, aggregation is no longer a thing, and the hottest discussions are around good looking filter apps or private networks with disappearing content. It makes one feel a little gutted to have invested in networks that felt a little bit smarter and were designed for smart consumption and discussion, rather than a flight toward the lowest common denominator.

Any ranting on my part to rescue my photos and posts and content from FriendFeed is a guaranteed moot point, and will fall on deaf ears, no doubt. While Google led the way with the Data Liberation project, and even Facebook and Twitter have archives you can download and take with you, FriendFeed has never made that step, and I'd be stunned if they would surprise us now. And while we're saying goodbye to conversations that used to spawn hundreds of comments and likes in the matter of minutes, it's almost as if we should feel lucky we squeezed out a few more years of engagement after the acquisition, when so many other products disappear immediately after getting bought.

Sigh.

If you were part of the active community that made FriendFeed special in those wide-eyed years, you experienced something I've never seen with any community since (with occasional flashes on Google+ and Twitter being exceptions). If you missed it, then you missed out on seeing one of the most talented teams ever assembled working on something that was both fun and smart. And that story's final chapter is coming without us ever getting the happy ending we were hoping for. I'm not mad, just wistful at what might have been.

Long live FriendFeed.

Shared Items Might Be Gone, but the LG Stream is Back

Longtime blog readers and social connections know that for years, one of my most fulfilling actions on the Web has been the ability to act as a human filter, passing through hundreds of feeds a day and sharing the best with you, with Google Reader as my workbench, and my shared items being my finished product. With a simple share, followers within Reader, but also those subscribed on FriendFeed, Google Buzz and Twitter, could see my hand-selected picks.

When Google Reader changed its sharing model back in October 2011, not to mention the general demise of most aggregators, this stream came to something of a stop. Reading feeds became a solitary act, and with Reader now retired, one could easily expect the old way of sharing was gone for good. But with a cobbling together of a few products, and thankfully, the continued support for standards like RSS, I was able to reboot the "LG Stream", as friend +Thomas Power has long referred to it, and you can once again subscribe to follow the posts I pick from my journey on the Web, getting a hand-curated selection from the land of tech blogs and beyond. And again, you can follow the stream in your favorite RSS reader or on Twitter.

In a post Google Reader world, here's how it works, and how you can do the same, should you be interested.

First, I, like many others, moved my RSS feeds (via OPML) to Feedly. I've had a more than five year relationship with Feedly and the team behind it, and have found it quite useful, with the same familiar keyboard shortcuts I liked in Reader, and a fast interface.

Feedly Brings My Feeds Through As They Happen

Second, I created a Pocket account to essentially bookmark the top stories I found as they happened. This can be both through the built-in integration Pocket has with Feedly Pro, which I purchased, or through the Chrome Extension. Given I use ChromeOS all day, I've got Pocket a click away all day.

Pocket Captures All My Select Favorite Items

Third, one benefit of Pocket is that it automatically creates an RSS feed for your account. All I had to do was enable the feed to be a public feed to start treating it like any other stream. (Here's how to do it)

Feeding my LG Stream to Twitter is Twitterfeed.

Fourth, I took that RSS feed, and connected it to Twitterfeed, and told Twitterfeed to regularly poll the feed for updates, and push new items to Twitter at my new account, at @lgstream.

Practically the only downside is the non immediacy of posts being shared with Twitter, as Twitterfeed defaults to updating every thirty minutes. This can mean that it sends updates in batches of 2 or 4 or however many new items I've Pocketed in the last half hour, corresponding, typically, with my last sync-up with Feedly. But as with Google Reader's shared items, the delivery of the human filtered stream is there.

The LG Stream... It's Back.

For those who don't know my filtering behavior, my goal's not to push any corporate agenda, and my biases are clear. Compared to popular aggregators, I won't be sharing rumors and spy pics and salacious gossip. I especially don't plan on sharing rumors about Google, and confusing everyone who might thing my share implies endorsement or confirmation. That'd be a bad idea, obviously. But what you will find is the top 1% of items that flow through what I see, and what I find interesting - a mix of tech innovation, news, social best practices, and thought leadership. My bias is intrigue and quality. For years, in the Google Reader days, I heard people say they didn't have the time to read through all their feeds, but they always read those I shared.

So we're back, thanks to Feedly, Pocket, FeedBurner and Twitterfeed. You can subscribe to the new LG Stream on RSS or via Twitter. And for those asking about Google+ integration, the service doesn't support feed imports, so there is not yet an equivalent. 

Usual Boring Disclosures: I work at Google on Developer Relations. That may or may not, and probably doesn't impact, any of my comments related to real or perceived competition or partners for any of our products and services.

You Have Your Tech Routine. But It Will End.

In 1995, as a freshman in college attending Cal, I was rapidly trading emails with my friend from UCLA in a heated conversation, hitting “Check Mail” in Eudora, eventually changing my settings to automatically retrieve email every minute. One of my roommates, annoyed at my behavior, suggested I just pick up the phone and call him instead. But I didn’t. 

Obviously, in the near twenty years since, I have expected my messages to come in practically instantly, and to immediately have my attention - so I’m on top of it. But there might come a day in the future, if you can imagine it, where I send my very last email. For just as we’ve “always” done something one way doesn’t mean we always will. The pace of tech, and one’s changing lifestyle, practically commands adaptation.

Switching to a separate firehose of electronic messaging stimulation, we’re nearly a decade deep into the hyperconnected social media phase. We’re long past the time for education and evangelism, for the most part, on blogging, social networking, tweeting, and YouTube - and you’ve got routines.

While not everyone uses every service, and different people have different approaches, there’s a good chunk of you who can’t imagine doing things a different way, and stopping what you’ve always done. You can’t imagine never tweeting again. You can’t imagine never checking in to the office on Foursquare when you arrive at work, and maybe you can’t even remember the last time you had lunch and didn’t take a photo of it to share on Instagram or Foodspotting.

But it will all end.

My First Tweet from January 2008

I often think of that, especially as I’ve reduced pace here... what would my last blog post say? How will I know that I’m done? What will be the reason I would possibly walk away from thousands of posts in the archives? Could I really close down my Twitter account, or delete my Facebook, or even FriendFeed?

And that goes for offline activity too. In my recent adoption of Fitbit, and regular walks to keep my stepcount high, I think about how long I’ll keep the routine. Will this be the last night I’m walking around the block to get a few thousand steps in, for tomorrow, I’ll be back in front of the television instead, having let my Fitbit power down?

On other occasions, the choice is seemingly made for you. In 2009, I once said I wouldn’t stop using Google Reader every day, even if you paid me $25,000. I guess the joke was on me, of course - for it wasn’t really all that long after I joined Google that yes, Reader was closed, and I’ve turned to Feedly to get all my RSS feeds instead. So outside of my control, one day, my routine of opening Google Reader was no longer there. If Reader had remained, I’d probably be in my same routine, as I always had been, consuming content and sharing it, just like I’ve been doing for about six years.

Meanwhile, the removing of Google Reader, and yes, Google Buzz before that even, meant ranking my social content in my6sense no longer was needed, so I found myself deleting that app from my phone last week, despite our history.

Even when it’s not the company or the service shutting down, it could be a simple measurement of priorities for you against what benefits you’ve seen from the app. For the last few months, I’ve thought about this a lot, as I’ve checked in on Foursquare at places big and small, for the important travels and the mundane.

Am I really a Handmade Hero? No. Last Badge...

While my badges and points racked up, the real world benefits were exceptionally rare. I’d met a few people, and saved a few dollars, but today, I deleted my account. No drama. Just decided I was done. That should save a few power bits on my phone, and a few minutes of each day.

As much fun as it has been to play the role of early adopter and use every service to its fullest, I believe we’re well past the mania time of social networking, services and apps. Being on a platform isn’t the same as using the platform well. And if you can’t find measurable or emotional value to participating in a place, there’s no harm in calling it quits - or continuing to have your eyes open for what’s next, so you don’t find yourself entrenched in the way things have always been, while missing new experiences.

Sometimes that means never joining in the first place, analyzing what you’ve seen and deciding if that makes sense for you. Even though I was an early trial user of Burbn, I never got an Instagram account, and I lived. I never got into GetGlue, and won’t. I never liked Turntable.fm, and I’ve never done a Snapchat. Maybe it’s the graying hairs on my head, or being closer to 40 than 30, but I know time is valuable.

Someday all of this will stop, and when I pick up my head from the computer monitor, will I feel as if I’ve missed something, or will I be happy with the results of what I’ve done?

Disclosures and Disclaimers: Yes, I work for Google, in the Developer Relations team. This post is not intended to represent them or favor their services in place of any of those I just mentioned, obviously.

Video: How Startups Can Raise Their Visibility Seed Round

Startup success takes more than sharp vision and smart code. Early adopters of your product, along with excited press, bloggers and engaged social users spreading the word can mean the difference. In late March, I gained the opportunity to present to Devoxx France, in Paris, and talk about how startups can find these early first users, how to gain a relationship with top press and use all channels possible to get your word out.

Many of the examples are familiar to longtime readers of louisgray.com, highlighting companies launched here, from Feedly, TweetDeck and Toluu, to some of my own favorite products, like FriendFeed, BackType and Google Reader. The video just came online today. Hope you find it useful.

Google Reader Evolves, Gets Tighter With Google+

This afternoon saw the delivery of updates to Google Reader that brought the product's design in line with Google's simplified look across many properties, and added support for sharing to Google+. With the launch, which I've been participating in since shortly after arriving at Google in late August, the dedicated friending/following network within Reader, and dedicated shared link blogs from Reader, were shut down.

This last bit has gained the majority of feedback as users anticipated the changes in the last week-plus since the preannouncement, and impacts some of the most active users, myself included. But if one unwinds the immediate reaction of being reluctant to change, the product's direction was telegraphed as Google has promised an evolved product experience,  regularly adds features to Google+ and recently announced the planned wind-down of Google Buzz, which was closely tied with Reader's existing commenting model.

In discussing the changes, I walk a fine line of respecting the tremendous hard work that went into Google Reader from the products' founding team and core engineers in the last five years, while also recognizing its role in feeding the product where I am currently focused as an employee. As a user, I have spent more time with and more loyalty to Google Reader than any other product on the web in the last decade, with the only possible notable exception being a web browser, either Safari or Chrome.

In the last month, I've continued to crank through Reader, in the new interface.

At various times, I've said I'd give up my Gmail before Reader. I even wrote a blog post two years ago saying I wouldn't accept $25,000 in cash to give up Reader. This is because Reader has played a central role for me to find all the updates from around the web in a centralized way, and let me share out the best to my downstream network. In years past, as you've seen here, I've rallied for feature adds to Reader, and highlighted the ecosystem of products, from ReadBurner to RSSmeme, Feedly, Toluu, and my6sense.

A Day In the Life of My Reader Feeds, Graphed

You can't be a bigger fan of information discovery and consumption than me, unless your name is Marshall Kirkpatrick. But one thing to note is that the web has changed quite a bit since I first started drooling over aggregators like FriendFeed and Google Buzz, and the shared items trackers that sparked to life in 2008 are universally dead. Users have voted on the web to share with social networks like Twitter, Facebook, LinkedIn and Google+, and the new additions to Reader make that easier.

Sharing from Google Reader to Google+ Includes Circles and Commentary

I've personally been using the new Reader, or something close to it, for more than a month, and every time I'd log into the existing version, the difference was notable. Change is hard, but like a new haircut or or new home furniture, it grows on you. Now, instead of sharing 10 or so items a day to the anonymous group of people following me in Reader, I selectively share less often, and to more targeted circles in Google+ which I built by hand. And if the item is interesting to an even wider group, I share it to Public. (More tips here on Google+)

Since the launch this afternoon, I am already seeing a lot more items shared to Google+ from others in my circles, and it's interesting to see how they have adapted to the new functionality, even though others are more wary about the changes. As Alan Green outlined in his blog posts this week and last, Google recognizes the changes may not mean the new product is perfect for all users, and the tools are there to let you take your data with you. But I hope people do see the value of leveraging Reader as a smart RSS feed engine and share selectively to Google+ circles. After a few shares, it becomes second nature, and the world could surely benefit from a streamlined social experience. Trust the team is listening to all feedback from all corners. It's a privilege to have an impact on a product that has played so large a role for me for so long.

YouTube, Reader's UX Maven Jenna Bilotta Highlighted

The Citizen, the local paper in Fayetteville, Georgia, offers a fantastic profile of one of the sharpest UX designers I've ever met.+Jenna Bilotta , who is the brains behind Cosmic Panda, the latest YouTube design experiment, previously flexed her creative power on Google Reader, where I've spent more hours over the last four years than practically any other place. Great to see someone without a CxO or VP title getting some well-deserved recognition.

Congrats, Jenna!

FCHS grad keeping your eyes on YouTube | The Citizen

/via My Google+ Profile.

My Top Ten Favorite Google Products (2011)

Google makes a ton of products. Almost two years ago, thinking about it, I posted my top ten Google products at the time. Google Reader was #1, Blogger was #2 and FeedBurner was #3. Since then, G+ has come into play, I switched to Android and Chrome is on fire. It's time for a rewrite.

The Original Post from Sept. 2009: My Top Ten Favorite Google Products

Here's what I would list now. Eager to hear your own top 3, 5, or even 10.

1. Google+ (Obviously, this is my start page, I am here constantly)
2. Android (The mobile OS runs my favorite tablets and phones)
3. Google ChromeOS (Living in the cloud is a game changer)
4. Blogger (The easiest, most flexible and stable blogging platform)
5. Google Reader (Still the best place to follow hundreds of sites in one place)
6. Google Search (The gold standard for finding anything)
7. Gmail (Finally my default email, and archive. Buzz is a plus.)
8. FeedBurner (Takes my blog to the rest of the Web, powered by Pubsubhubbub)
9. Google Voice (Syncs my phone to the Web with auto-blocking of spam calls)
10. YouTube (If it happened and is worth watching, it's here. Now with movies too!)

Things have obviously changed in just two years. Android, ChromeOS, Google Voice and Google+ were not on my radar much only a short time ago, and now they're essential. Curious to your own insight and what major services (Analytics, Maps, Earth, etc.) I missed.

/via my Google+ Profile.

The Secret 10 Step Guide to Giving Good Social

          

With the debut of new social media sites (like Google+), just behind it comes the inevitable lists of leaderboards and connections, as you can quickly find out who the big fish are in the new pond, or if new names are rising to the top. In this frothy world of early adopters and Web tire kickers, it's common to see many of the same familiar names, and often in the same order, from site to site, at least until real-world celebrities from Hollywood and sports show up. Beyond this tier, there's a second layer of folks who are quite visible on the social sites, even if what you know about their real lives pales in what you see online. So what's the secret? I've finally caved and decided to spill it.

Some Quick Tips on Giving "Good Social".

1) Be Interesting - Duh.

There are some people I've met through social networking who I will follow everywhere they go because they have achieved something offline, because they spark my interest online, or they are in the process of constantly doing new things that catch my eye. That can be the company founders like Ev Williams and Dave Morin, trusted observers like Sarah Perez and Ryan Block, or pure technologists like Paul Buchheit and Chris Messina. In each of these examples, there is no question I can learn from their musings, comments, insights and discovery. For you, what is "interesting" may be other reasons, including shared hobbies, location or history. Being known just for being known isn't enough.

2) Find Interesting Stuff Fast

Others I follow because they have their eye on the streams from all different places, and know how to discern the intriguing from the mundane. These human curators know how to take 500 pieces of content and give me back the best 2 that I absolutely must read. It's part of why I've shared content from Google Reader, my6sense, OneTrueFan and other products to put a brighter light on that which needs it.

3) Interact With Everyone You Can

Great social users interact. They don't just broadcast. And they don't just talk to the mysterious elite class of peers who are geek household names. They respond to comments in threads, mentions on Twitter and Google+, and participate in the streams, whether their name comes up or not. There's no value lost by talking with strangers online who have good ideas, for they just might be your best friends in months or years to come.

4) Be Consistently Optimistic

I'm not saying you should be naive, but following someone who has enthusiasm about what they're doing, their community, connections and technology is a lot more fun than a sourpuss. Good early adopters and social networkers that see holes in a product expect they'll be filled in time, rather than complaining and making a list of open demands. Supporting the community's ideas, families, projects and interests is all good.

5) Don't Be a Jerk

The obvious corollary to point 4. Mean people suck. A little sarcastic humor now and then is funny. Ranting and raving alienates, and it sticks with you a lot longer than your positive activities. If you're a bipolar poster who loves things one day and hates them the next, it's dramatically abrasive, and is as viral as anything good you've done, earning you blocks, unfollows and ignores.

6) Prove You're A Human

Humans live outside their computer. Even me. Sharing one's pictures, family, travels, hobbies, interests, religion, politics, dating tips or whatever else helps to round out your persona so that people get a better knowledge of with whom they are engaging. Laugh when people tease, and tease back. Interact and don't let scripts take over your streams. A great example of streams being out of control was the night of the earthquake in Japan, when people's Twitter accounts were autoposting quotes of the day, or other such blather, while the rest of the Web weeped and watched.

7) Learn the Community

Even if you want to be a big fish in a small pond, you have to learn the community's behaviors, traditions and what everyone else is doing or saying. While you don't have to participate in every meme that springs up, you should quickly get an understanding of what content best fits where. Let the community's reaction to your content guide you, and constantly adjust. As communities go from elitist tech enclaves to more mainstream hangouts, so to should your approach change.

8) Don't Add to the Noise

Has that viral video been posted by 400 of your friends already? You know the one. Don't post it. Do you really need to be the 500th person to retweet Mashable or TechCrunch? Probably not. But if you're first to the scene and have some insight, go for it. Being unique is always a good thing.

9) Exercise Moderation

Don't overdo it. Even the most interesting people can tweet too much, share too many items on Google Reader/Buzz/+, or swamp Facebook. Even if your quantity is higher than the average, the quality should exceed it. The best content in the right place and time.

10) Be Flexible

Despite all the above, there's no secret for getting people to like you, your content or your attitude. Don't expect that the process that works for you today, on the sites you use today, is always going to be the one that gets you the response you're looking for - be it friendship, engagement, kudos or conversation. I've often said I have more fun in social networking than anybody else - not because it's true, but I've decided it's true. I really am often smiling big, like my avatar, because I've found great people and great stuff. I work hard to give good social and I find people both doing well and not so well all the time.

So there's the secret. I won't tell anyone if you won't. And I bet you know how to find me on most of these networks.

Foursquare Passes 50 Employees, Adds @Dolapo from AOL

One small and unwritten bit of subtext in July's rumors of a Foursquare and Brizzly engagement was knowledge of Thing Labs' Dolapo Falola moving to New York from the Bay Area. While Thing Labs ended up at AOL later in the year, not part of Foursquare, Dolapo eventually did. The former Googler, Thing Labber and AOLer is now part of the 50-plus strong contingent at Foursquare trying to make the world a geosocial place.

Dolapo (@dolapo) started his software engineering career at IBM before 4 years at Google and moving to Thing Labs in the summer of 2009, where reunited with Google Reader teammates Jason Shellen (@shellen), Chris Wetherell (@cw) and Ben Darnell (@bendarnell), the team created a new Web-based approach to real-time feeds from Twitter and Facebook, spawning the group chat platform, Picnics, now part of AOL's AIM property.

From mid-January, Dolapo Signaled a Change

Today, He Confirms Joining Foursquare

His addition to the Foursquare team pushes employees at the company beyond 50, according to the firm's team Twitter list. (http://twitter.com/#!/foursquare/team/members) The list also includes product manager Noah Weiss (@noah_weiss), another former Googler whose joining was mentioned by Business Insider in mid-January.

2010 In Web Services: My Top Ten Sites

    
    
    

As with my top gadgets list for 2010, this year's list is personal. It's what I use, and what I found had the most impact for me in 2010, which I found myself using every day. The services themselves are limited to being Web-based, so I am not talking about those which are primarily iOS or Android apps, but if they do have a mobile equivalent it helps. What I've found in the way I use the many Web services and sites that take my time is that I may find things first, and I don't always enjoy those which are most popular, but once I do find real value, I am as loyal as they come.

That said, here are the sites that had significant impact on me and my family in 2010. Your mileage may vary.

1) Redfin

2010 saw the arrival of baby #3 in our family. Braden, who joined us in late August, made his potential known at the beginning of the year, and this forced us to start planning a process to move up and out of our condo. With Bay Area housing prices a volatile, yet always expensive, thing, we had to use the best resources available to help navigate the housing search.

Without any hesitation, I can say Redfin saved us. We set the required criteria for potential homes to fit our growing brood, and started getting alerts in the Spring as we set favorites, getting to learn the trends in each sale and seeing the macroeconomics of the market in a microscope. Needless to say, if a home wasn't listed on Redfin.com, we didn't find it, and it's their loss. Even after buying our home in July and moving across town, I frequently use it to follow home sales in the area, and keep sure that we got the best deal for the best place we could afford.

Redfin quite possibly saved us hundreds to a thousand or more a month, or could even have meant another bedroom afforded or a shorter commute. The value is unmistakable.

2) Mint.com

Planning for both the sale of our condo and purchase of our home simultaneously, while navigating the growth of Paladin and transition to my6sense this year, has required an eagle eye into our finances, seeing how our spending has trended, up and down, and managing money flow. Mint.com has become an essential stop for keeping tabs on our home value, 401k status, bank and credit accounts to show us whether we broke even each month, or if we didn't, what the root causes were.

Planning ahead and our focus on the specifics led to our loan operators' excitement when they found we actually had already paid the 20% down on our new home, and I heavily leveraged Mint.com to balance the process, even as we had to close our purchase before the sale of our condo had closed. Doing it without Mint.com would have been a complete pain.

3) Google Reader

Even with the rise of real-time news, Google Reader's ability to catch all my RSS subscriptions in one place is unmatched. Though I have actively scaled back some of the busier or more redundant sites of late to get more time back, Reader is a cornerstone for my information consumption. It, of course, is also a major player in feeding my6sense. That I had encouraged comments and sharing of content from my Google Reader shares led to an easy transition to Google Buzz when it arrived earlier this year as well.

4) Spotify

Thanks to early tech blogger access, I have enjoyed the mainlining of music Spotify has offered for the entirety of 2010, and I've been enjoying Spotify for about 16 months by this point, without the service making US support official. Spotify is practically a music nirvana, with all the best stuff just a search away, on my Mac, our iPads or any of my Android devices. The tie-in with Sonos doubles down on the brilliance as well, delivering all the world's music anywhere in my house. For anybody in love with Last.fm, Pandora, Napster, Rhapsody, Rdio or the rest, Spotify is like getting called up to the big leagues from the minors. Practically the only time I ever visit iTunes now is to download application updates for our iPads.

When I hear new albums from my favorite artists have debuted, I don't go to Amazon.com like I once did, or iTunes. I just go to Spotify, and it seems they are always there. The fact I can call up any song and choose any point in that song and never suffer buffering or sound quality issues is seemingly magic.

5) Twitter

Twitter became even more useful in 2010 than in early years after I dramatically scaled back who I followed, set up customized lists, and gained the ability to sort the service's many updates by relevance, or show only those with links, in my6sense. Removing the link-free updates from Twitter practically put the service on the same pedestal as Google Reader RSS. On the desktop, I continue to use Tweetie for Mac, with its integrated multi-account support, tracking Paladin clients and my6sense, including keyword searches, @replies and any other discussions that could flare at any time.

To use Twitter in isolation from the rest of the Web would starve you of oxygen. But at this point, using the rest of the Web and avoiding Twitter could be similarly bad. News breaks on Twitter and your brand and products can win or lose 140 characters at a time.

6) OneTrueFan

I am gaga over OneTrueFan, not because of the gamesmanship, or even due to its top news feature just launched, but instead due to the potential for discovery from peers of mine to new sites and sources for news. OneTrueFan helps me find out where established folks who I respect are getting their news, or what services they find critical. OneTrueFan manages to be incredibly useful while also being fun. When on the desktop, I use OneTrueFan's browser bar to share articles to Twitter and Facebook, knowing I'll be rewarded for bringing new readers to the story, and to see just how effective my shares were - much like Bit.ly analytics for the entire Web.

This is the second go-round for this team, who spawned and sold MyBlogLog to Yahoo! years ago, who promptly put it through their "How to Botch an Acquisition 101" course. The band is back together and you should wait for some sweet sweet music as they build a horizontal social network that spans all the sites you visit.

7) Google Buzz

For a long-time FriendFeed devotee, the debut of Google Buzz earlier this year, delivering smart aggregation by a company promising to support it, was like manna from heaven. Pad on linking with Google Reader shares, and you could see serious potential. I wasn't as big a fan of it being locked down into a Gmail experience, but believed in its open standards pedigree and corporate promises for fast innovation. I also was one of the few who heard their caution about not taking Facebook and Twitter head-on, but looking to foster a community within Gmail.

Public bumps stalled the service's potential growth out of the gate, and while I enjoy the community a great deal there, and visit every day, it is not as big as it could be, never having launched a dedicated site, where I would spend much more time, and quietly working on its innovations, not making good news when it was available. Without having any detailed insight, I think it is safe to assume that Buzz and the Buzz experience will play a strong role in whatever Google's future social plans for 2011 will be.

8) Blippy

Speaking of amazing services with public privacy bumps that didn't get the press eating out of their hand, Blippy has evolved to play a much bigger role in my online experience than I had first anticipated. Blippy in my mind is the next step after you've first told us you "like" something, and then "checked in" on Foursquare. Blippy shows you what you did when you got there, with your own money. The company is making a real product graph to help connect consumers and bring intelligent reviews to your purchase streams.

Blippy now has pulled in about $100 million in purchases through its site. That's a good chunk of consumer data. Aren't you intrigued by what brands would want to know about these folks? Don't you want to know how Blippy will leverage this gold mine? I do.

9) Zillow

The companion piece to Redfin, Zillow helps provide value estimates for homes practically anywhere - even if they are not on the market, with trends showing if the prices are rising, falling or stable, with 1 year and 5 year histories being especially useful. As someone who just bought a home, I get a lot of fun out of keeping Zillow open on my phone as we walk the kids around the neighborhood to get an idea of the homes we are passing, and their history, or simply getting incremental updates to see if the value of our home has increased since we bought it five months ago. (It has)

10) IceRocket

Yes, Icerocket. Icerocket is the best blog search and Twitter search tool on the planet, period. That you're not using it every day means you haven't figured out why you should. I check IceRocket to watch for mentions of my activity and content in Facebook, Twitter, Blogs, Video and Photo sites daily, as well as those for companies I interact with.

Missing the Buzz? Check out http://louisgray.icerocket.com/ to see what IceRocket has on me or http://my6sense.icerocket.com/ for my6sense, for example. Technorati has changed its focus. Google Blog Search seems neglected at best. IceRocket may not have the brand pizazz, but it's the best.

So who didn't I mention? Quora? Quora's cool, and maybe in 2011, it will play a bigger role, but it hasn't yet made a major impact for me in how I use the Web. Foursquare? That's a mobile experience for me. In June, I wrote up 50 startups worth watching, and that included many of these as well as others. So for a broader scope of companies I am seeing, that's not bad (from 6 months ago). Why isn't Facebook here and Twitter is? Good question. I do use Facebook a lot, but that's like telling the world I use e-mail. Duh. I didn't feel a need to tell you I use Blogger either. That's obvious. So where are you spending the most time, and am I crazy to put sites like Blippy, IceRocket and OneTrueFan so high?

Flipboard CEO Mike McCue (@mmccue) Has An Amazing Day

One would think that being named to the board of directors of one of the hottest private companies on the Web on the same day they announced a raise of a rumored $200 million would be an incredible achievement in itself. But if this announcement was simply the first part of a 1-2 punch, followed by a major update to the company's signature award-winning application, that's quite a day. That's how Wednesday looked for Flipboard CEO Mike McCue, who ends the day as one of the two newest members on Twitter's Board of Directors, as well as the owner of an increasingly fun to use iPad app that pulls in content from your social streams and RSS subscriptions in an extremely appealing way.

When Flipboard debuted in July of this year, the application brought an immersive magazine-like approach to consuming Facebook and Twitter streams on the iPad. The simplicity and beauty of the app has spawned many competitors to try and bring the look and feel of Flipboard to their apps. New startups emerged calling their products "Flipboard-like" and others were referred to by press as "Flipboard killers". Of course, usually when someone says you're going to be killed, you're actually doing quite well. Such is the case for Flipboard.

Flipboard Adds Google Reader and Flickr

I had the opportunity to sit in a session beside Mike at the Newsfoo conference in Phoenix two weeks ago, and he clearly explained the casual nature of many of the app's users, who flip pages and enjoy the content served up by their friends. While many apps (including my6sense) are aiming for a "less is more" strategy, he relayed that in fact, for this particular experience, "more is more", as users pushed for the addition of Twitter list support and new services. Tonight's addition saw the pull of new services that should impact adoption even more - including that of Google Reader (my personal favorite) and Flickr.

My Google Reader In Flipboard

Now, instead of quirky work-arounds (apologies to Rick Klau) to get to one's feeds, you can add Google Reader and Flickr to Flipboard, making the product more of a great-looking aggregator (albeit service by service one at a time). The application also delivered a much-requested feature to share items out to social networks, alongside a custom URL, making it a more compelling experience.

Links from My Facebook News Feed in Flipboard

Robert Scoble, arguably the loudest evangelist for Flipboard since its launch, says tonight's introduction isn't the one he is waiting for, as he continues to look for intelligence in the app, promised from the company's acquisition of Ellerdale. Obviously, I am eager to see that develop also, but for those folks looking to put their feet up and consume their feeds in a nice way, the addition of these new services is welcome.

As for Mike, that's a pretty good Wednesday. Being named to the board of directors for Twitter and launching a new version of the app isn't half bad. It's pretty close to the 1-2 punch I pulled off with announcing the VP of Marketing role at my6sense on August 23rd and Braden being born on August 24th. But I can see how Flipboard is Mike's baby. What's planned for Thursday? (You can download Flipboard from iTunes here)

Disclosure: I am VP of Marketing for my6sense, which theoretically can be seen as competition for some aspects of Flipboard and Ellerdale.

RSS Addicts Welcome Google Reader to Android

Google Reader has long been the gold standard for feed readers on the desktop. It's been a must-stop destination for me practically every day since 2007. As the world of consumption around the service has changed, with people calling for the death of RSS and mass migration to social services, the product has adapted to more social sharing capabilities, and integration with Buzz, Google's social aggregation service. But until yesterday, Reader was conspicuously absent when it came to the Android Market - pushing RSS addicts (like me) to get their feeds another way, be it through the generic mobile interface Reader offered, through an alternate product, or simply just to wait until getting back to the desktop.

Reader's debut yesterday was absolutely welcome. While many people are saying that Web versions of products should be all you need, consumers have taken strongly to the mobile app mentality best exemplified by the iTunes Store and Android Market. Even if you can get to a site via a mobile client, it's often perceived to be a less fulfilling experience. Reader's new app on Android is the full experience its users were waiting for, and it's a great option for mobile feed consumption - especially if you want to do two things: first, synchronize your read/unread data from mobile to the desktop, and second, share to your Google Reader link blog.

     
My Google Reader Folders and an Item on Android

The app (free, of course) asks you to connect your Google Account, or multiple accounts if you have them, and after a quick synchronization, it pulls in all your unread items. This can be those from feeds you subscribe, or friends' shares that you have added to your list.


    
Sorting and Sharing in the Google Reader Android App

The Reader app does practically all those things the desktop equivalent does. There's the option to sort by newest, oldest, and by magic. There are also the options to view shares from people you follow, or to explore blogs you might like, based on your other interests. And like the main site, you can star items, like them, add notes, or share them downstream. The app integrates with existing social tools you have on your Android phone, so you can click share out to Seesmic, Gmail, Text Messaging, or whatever you like.


   People I Follow and Exploring Google Reader Android

For me, the Reader app icon now occupies a valuable home screen space, next to my6sense and Google Buzz. And if you're curious as to any conflict with Reader and my6sense, just remember that Reader is our only default RSS source in my6sense, and they are a valuable partner, supplying the RSS portion of our aggregation service. The more options people have to get to their information on the mobile is a great thing.

You can find Google Reader in the Android Market, and see their post from yesterday here: The Android Google Reader app is here!

Disclosures: Google Reader is an essential source of content to my6sense, where I am VP of Marketing. In theory, the new app is competitive as well.

RSS or RIP, the Results Always Trump the Methods

The last few days in my RSS readers have had me feeling like we are in the middle of blog post reruns - the best of 2009 edition. Within the bolus of hundreds of new items welcoming my every visit to Google Reader, the debate flared up again this week as to whether the very act of consuming content within an RSS reader was a dying one. For the dissenters, the growth of social sites like Twitter and Facebook, and the announced closure of Bloglines is enough to say the tide has turned.

Meanwhile, the application developers and their active users swear any rumored decrease is false, and the RSS reader remains one of the most efficient ways to consume content.

The premise of the entire debate is broken. These are tools, and it is not a zero sum game.

My Own RSS Usage Is Still Insane

In the same time as we have seen a general falling away of activity with Bloglines, once the most heralded competitor to Google Reader, we have also seen considerable innovation in the RSS Reader space. In 2008, we saw the debut of Feedly, a magazine-style Web-based RSS reader - and that service now sees hundreds of thousands of unique visitors per month. In 2009, we saw the addition of Lazyfeed and smart RSS-based filters. In 2010, Pulse debuted on the iPad, iPhone and Android and is selling many licenses to feed-hungry mobile fans. On the Web side, there is also continued development from edge cases including NewsBlur and Punching Soup.

Google Reader Reports Continued Growth

Meanwhile, Google Reader reports usage is growing, and never stopped.

Those who have turned their backs on RSS readers often subscribe to the theory that news will find them no matter what, and to some degree, that is of course true. Twitter's press conference from Tuesday said 90 million tweets are being posted daily, and a full 25 percent of those tweets contain links - so there are more than 20 million links being thrown into the service, at the rate of more than 15,000 per minute. Subscribe to any prolific link sharers or news sources, and you're bound to get the opportunity to get some links thrown your way, and the news will find you.

Twitter's Buzz Has Eclipsed Blogging and Dominates RSS

Twitter has become such a force for news dissemination that the concept of discovering Tweets that "only contain links" and hiding the more mundane status updates is becoming commonplace. Even the new search built into Twitter's updated interface allows the option to search "Tweets With Links". This is a great step forward, making Twitter even more similar to RSS for full content.

The long-held advantages of RSS readers over Twitter are still there. You pick your sources, and you can come to a "full" in box of items at your leisure. Almost all feeds are full feeds, without truncation, something impossible to do in 140 characters. But new apps are not just discovering tweets with links, but some are unpacking the URLs in advance of your clicking, so you can get a full preview of the story to indicate in more detail if it will be of your interest.

The New Twitter Searches Tweets With Links - Cool!

For me, one of the major reasons I can not foresee walking away from an RSS reader in the near future is how closely tied into my own behavior something like Google Reader is for the act of curating a shared items feed (or link blog). My shared items play a key component of my downstream activity on social networks like Google Buzz and FriendFeed, and these shared items also hit Twitter on a dedicated account (@lgstream). If I turned my back on the thousands of people who have connected to this shared feed, I would need to restart it in a new place, and see if I could manipulate Twitter lists to be as strongly organized as my RSS folders. So long as I want to play the role of human curator, this will be a big activity for me, and RSS is the foundation for this activity.

On the iPad, Flipboard is a good solution for extracting news from Twitter and Facebook in a visually appealing way, with each link displaying much of the article underneath (via RSS). On the iPhone or Android, my6sense offers a mixed view, whereby I can see updates from Twitter, Facebook, Google Buzz and RSS all in one place, agnostic to the stream. This is a great equalizer, putting each source on an even playing field, not forcing me to pick a favorite.

Debates over tools, applications and personal consumption preferences are short-lived, and not very useful outside of a small niche of update obsessed infovores. The tools we use today are significantly evolved - and much faster, with upgrades from the world of real-time and impact from our social streams. We are consuming more information from more sources than ever, and we are doing it on more mobile devices.

The important focus is to make sure that we are able to ensure the information finds us wherever we are - at the right time, at the right speed, and from a trusted source. For many people today, RSS is the best tool for the job, one with reduced noise, and personal focus. For others, the process of serendipity, personality and discovery trumps the reader experience and they are moving elsewhere. But the debate is not a debate. It is evolution. One company's closure when more and more are getting in the game doesn't indicate the closure of the market, but instead, a milestone.

Disclosures: I am VP of Marketing at my6sense. Google Reader, Flipboard, Feedly and Pulse are players in the information consumption and sharing space, and may be considered competitors or potential partners now or in the future.