Showing posts with label Digg. Show all posts
Showing posts with label Digg. Show all posts

January 04, 2018

A Decade of Silos Has Throttled Open Content Distribution

The 2018 Social Media Flow is Driven by Content Silos

In the ten-plus years since I started this blog, one of the clearest trends on the Web has been for destination sites to want to control the user session and experience. In parallel, sites focused on aggregating content from external sites or highlighting the best of the web - serving as a filtered pass through, have struggled. Many are gone.

While significant efforts were made during the forging of Web 2.0 to drive open standards and allow for data to flow from one site to another, through RSS, Pubsubhubbub, Atom, XMPP, or whatever your preference, 2018 on the social web is a much more challenging place to write once and publish everywhere.

As I view the publishing space, I often turn to four big challenges that have to be solved for a platform to be a success to both authors and readers:

1. Creation

A platform, be it for photos (Instagram, Flickr, Google Photos, etc.), short updates (Twitter), long form (Medium, Blogger, WordPress, etc.), video (YouTube) or a mishmash of all (Facebook, Google+, etc.), needs to make it easy for the content creator to share what they want, in the form they want, and have the output be what they intended. This is true whether we are talking about desktop or mobile creation.

2. Distribution

Once the content is created, it has to be sent somewhere. If you write a post and hit publish, how do people find it? Is it sent to a third party network where they are hanging out? Is it sent by email? Do they get a notification on their phone? Does it flow down their timeline, as they have new items to consume? Or is it just another flat file, waiting to be indexed by Google and other search engines?



3. Discovery

Readers want to find new content. They seek relevance, freshness, and community. This mirrors the three pillars of social sites I highlighted back in 2009, and echoes that readers want intriguing views that mirror their own preferences. Like I'd predicted in 2006, the Web has become a divided place, where we all flock to our groups of like minded people, and disavow opposing views, but we still are eager to find more who reinforce our position. We still crave new friends and stories and we want to find them quickly.

So how good a job do these apps and sites do of surfacing new people and ideas? Do they have an aggregated site with highlights and popular people or posts? Is there a place to find more obscure viewpoints and new voices?

4. Consumption

Since the smartphone revolution, kicked off by Blackberry and the iPhone and now led by Android, more people are constantly connected and reading news from their mobile devices. In many countries, the mobile device is the only window to the Web. Does the content flow well for mobile consumption and new ways to navigate from screen to screen, update to update? Or is it best suited for a leanback tablet experience or for the desktop?

What typically happens with content platforms is the content fills the available container. Twitter is a clear 140 or 280 characters. Social hubs like Facebook and Google+ favor large photos and a short introduction. Instagram is all about the photo with a small description. Blogger and WordPress and Medium are as long as you want to go. One has to consider if users and screens keep up.

2009's promise of sharing everywhere wasn't meant to be.

We've Come a Long Way from Aggregating Streams and Sharing the Web

As content started to be created in a wide array of social sites, aggregation services like FriendFeed helped bring people's streams together. Bookmark services like Delicious helped people save the highlights from the Web and amplify the world's favorites. Users voted up posts from Digg and passed them along with StumbleUpon. The most voracious consumers lived in Google Reader and didn't miss a single post from the RSS feeds they were subscribed to.

It was too good to last.

The largest social platforms were not content in simply being links to external sites. Facebook focused more on original content shared on the platform, with less priority given to send traffic off site. Google Reader shut down, and while Feedly and others stepped up, the world of RSS never recovered. Delicious died. Digg is a shadow of itself. FriendFeed was obliterated. LinkRiver closed. Socialmedian closed.

In the wake of all these gateways' demise, taking content from the open Web and getting it in front of new viewers is more challenging. While I've always said you need to be where the users are and can't force them to come to you, what could be automated is now requiring manual intervention at practically every step.

Just What Am I Talking About?

The alpha and omega, yin and yang of social outlets (for text, anyway) are Facebook and Twitter. Facebook is much bigger and much more profitable, but don't get distracted. People creating content for the Web also need to make sure that content fares well downstream on Facebook and Twitter. You can write it for the open Web, but you then have to take explicit action to share the content downstream - or set up automation to either site, usually backed by RSS. At that point, whether you get discovered or not is up to each site's algorithm, which has leaned more in favor of implied interest rather than chronology of late - meaning you can see viral content from hours or days ago before you get the newest stuff.

On a mobile phone, notifications are the holy grail of getting someone's attention. (See: Life by Numbers and Notifications from 2014) It's not uncommon to get notified when someone tweets, but it's very uncommon to ask for a notification when a site makes a post.

In parallel, the feedback loop from such networks, as well as Instagram or others, is near instant and acts as an incentive for the author to initiate their content on that silo natively. Post a 20-tweet storm to Twitter, and immediately start seeing those likes and retweets roll in. Post a story to Facebook and wait for the Likes and comments. Post a news story or a blog post, and ... wait. Wait for visitors in Google Analytics? Wait for the post to be shared downstream? Wait for the story to be indexed in Google News and search?

The elimination of Google Reader, FriendFeed, and Digg as amplifiers of Web content, alongside the attention absorption by Facebook and Twitter makes it harder for Web authors to get visibility - and they they aren't dropping their content into the real time stream.

So What Does the New Flow Look Like?




In 2009, it seemed pretty easy to me. Post on the blog. RSS would take it to FriendFeed and Google Reader. FriendFeed would post to Twitter. Twitter would post to Facebook. Then I'd run around and answer comments wherever they were distributed. (More on distributed conversations from 2009)

Now, I can still post on the blog. And the RSS link is the same. I even get the small bump of engagement on Google+ from the blog's page automatically adding my content there. But then, to make sure I cover all my bases, I then make another share of the same content to Medium, for those who love their site, and I've even found good engagement on LinkedIn, by making a third post of the same content on their channel. It's a different audience, but, if on topic, they share and engage.

So that's three posts. Meanwhile, I still have to share the story on Facebook and Twitter separately, hoping that someone will break their consumption flow and engage on my content downstream.

It feels like more work to get less return. And yes, I recognize that some may not miss FriendFeed because they never used it. Maybe others think Digg got replaced outright by Reddit, and gains similar traffic. Others prefer Hacker News. So aggregators do exist, obviously, but hubs aimed at surfacing new content, as opposed to highlight content on the site and keeping readers there, have declined.

To properly make the Web as desirable and viable a platform for publishing, we need to work together to fix the distribution and discovery gaps, make content fantastic on mobile for creation and consumption, and allow for engagement that is as simple as a Like. I applaud (there's the joke) Medium's approach to reward users with claps, for at least they're trying something. We should all be trying.

Disclosures: Yes, I work at Google. Sometimes, I help the Blogger team. I used to work on Google+ and have many friends on those teams still. I miss Google Reader every day. FriendFeed too.

March 19, 2011

For Digg and Other Web Services, 5 Years Can Be a Lifetime

TechCrunch's Sarah Lacy practically writes an epitaph today for Digg following news that the company's cofounder Kevin Rose, the face of the company since its inception, had resigned to pursue a new and unannounced startup. The backdrop of her story is a detailed article she wrote on Rose and the Digg phenomenon back in 2006, when she, then writing for BusinessWeek, placed Kevin on the cover with a youthful grin and headline blaring how he was worth $60 million.

Almost five years later, Digg is an also ran in the Web news influence space, outpaced by real-time social media tools, and traffic was noted to be trending downward for years. The story, whether it has a happy ending or a crash, epitomizes the short-term paths to success or failure for many Web startups, who expect to launch loud, grow fast, and make it big - often in less time than a single presidential term.

That Kevin had shifted priorities away from Digg some time ago was no secret to those who watched. His investments in a wide array of leading Web companies, from Foursquare and Gowalla to Dailybooth, SimpleGeo, Square, Facebook, Twitter and more must have other angels salivating. His Twitter profile was recently reprioritized to read, "Tech angel investor. Founder of digg.com, wefollow.com." And one can't fault him. As any startup veteran can tell you, years of pushing at a breakneck pace with an insatiable audience can be draining. That he diversified is a smart personal business strategy.

So what of the five years between the $60 million cover and the similarly bold headline of "RIP Digg"? Same people. Same Web site. (Give or take) But a much different story.

Of note, this blog has been running for more than five years, so I can go back to my own reaction to the original story when it broke in August of 2006. At the time, in an article titled, "Digg The Man a Pit To Hide His $60 Million", I picked apart BusinessWeek's assumptions of Digg's valuation, Rose's liquidity and how Rose had become the posterboy for the Web 2.0 movement. I added, "Digg, scarcely known a year ago, in the shadows of Web giants like Slashdot and CNet, has developed organically to be a real kingmaker for all media... But Kevin's not worth $60 million yet. He has a lot of work to do yet to achieve what is a tremendous potential."

What happened after 2006? Twitter launched and Facebook opened up beyond colleges. With Digg seemingly run by an elite group of early adopters who could reach the front page with ease, the common Web user found faster venues to reach many at once, while stories reaching the front page of Digg would take hours. The site seemingly became as hyped for its ability to drive traffic downstream as to provide real value to Web visitors. By 2008, in an article titled "On the Web, If You're Not Growing, You're Dying", I showed how Digg was in a rut after hitting a peak in 2007, placing the site's traffic alongside other floaters, like Technorati and MySpace.

Reaction to the initial BusinessWeek piece was varied, of course. Jason Calacanis complained that the users of Digg would not share from the financial windfall. Om Malik called the headline "Vapor". Meanwhile Steve Rubel compared the cover story to one of Marc Andreesen in Web 1.0 days. Of note, it's interesting that Om, Steve and Jason also are continuing to be visible five years later.

So what else were we talking about back in August 2006? Issues with Microsoft Zune -- check. Topix -- practically invisible these days. The battle for Web privacy. Apple and Google shooting down rumors. Microsoft's Web strategy stumbling. Google launching Apps for your domain. The entrenched retailers trying to stop Apple from adding movies to iTunes. Much of that era sounds familiar, but also quaint.

Five years after the article, Slashdot scarcely comes up any more (though they can still push downstream traffic). Reddit and Hacker News are the hip news submission sites for geeks. Twitter and Facebook are dominant, worth billions. Topix and Technorati are floaters. The time for Digg to make it big seems to have passed, and the only great reason Kevin would have had to stay would be sheer loyalty or inertia. But the Web moves too fast to stay still, and it's obvious the future held more promise than the past, and it was time for him to move.

Five years down the road, I expect this blog to still be publishing. It's probable that Om and Jason and Steve will still be prominent commentators as well. But how we perceive Kevin could be dramatically changed - be it through the value of his next idea or wherever he may pivot next. But think about the other startups out there that have seen well more than their 5th birthday. Are they fading to black or are they ready to lead? Time takes its toll.

August 27, 2010

Future US Shuts Down DailyRadar, Ballhype, 'Blips Sites

As Andy Beal from Marketing Pilgrim discovered earlier this week, a once-promising news and social networking family of sites, owned by FutureUS, including ones dedicated to sports, Hollywood, politics, and much more, was snuffed out with little warning. In its wake, sites I often visited in the last three years, including BallHype, MacBlips and many others, are gone, and aren't coming back. The move was said to be a "reluctant" one, derived from "continuing shifts in consumption and sharing patterns", which made the sites stodgy dinosaurs in a Twitter and Facebook dominated landscape.

Ballhype sparked the genesis of the network way back in April of 2007, gaining visibility not just from me, but from TechCrunch and MG Siegler, before most folks in the Valley had heard of either of us. The promise was to make a Digg-like site focused on specific topics, and tap into real communities. For a while, it worked. Six months later, the Ballhype team went for the glitz of Hollywood and launched Showhype.

The success of these sites, and promise for even more subject-centric vehicles, led to Future US picking them up in July of 2008 for a rumored $3 million, which brought even more sites, including Beltway Blips for politics, spawning an avalanche of "Blips" clones, like MacBlips and GadgetBlips. The sites themselves were very cool, pulling headlines from around the Web by topic and letting you vote them up or down.

But this alone seemingly didn't help the long term success of the network. The engagement once a hallmark of Ballhype didn't make it to all the other properties, and it was well known that Future US scaled back its plans in 2009. Now, it seems the two year experiment has been closed.

The husband and wife team behind Ballhype, Showhype and the rest, Jason and Erin Gurney, ended up being good friends with my own family, and even provided our twins with some of our most-enjoyed toys, after their kids had outgrown them. It seems the social Web outgrew the Daily Radar and Blips sites, and we'll be watching the pair to see what they come up with next.

May 30, 2009

PR Pitches Promise to Trade Diggs for Coverage

As the blog has gained in visibility, so to have the inbound pitches. Sometimes they're good, sometimes they are horrible - and some are just downright off-topic, and get deleted. But one the more recent trends I've seen is a promise by the PR rep to push the story to Digg "if the review is great". Twice this month, I have received near-identical pitches, ostensibly from two different people at two different PR agencies, ending with the following two lines, after having introduced their new iPhone apps:

"Let me know - I can send promo code right away. If the review is great we will digg it as hell."

Never mind the cookie cutter wrap-up and the substandard English, or even that the pitches have been for less than interesting iPhone applications. Call me snooty or idealistic, but I have a very real problem with the idea that if my review is deemed "great", that the PR team will try and reward me with traffic by manipulating Digg - even if I think they don't have the Digg juice to do it.


An excerpt from one such pitch in early May

I'm not going to stand on a pedestal and make a rant about paid posts, or how bloggers are allowed to curry favor or get bias, but this is a stupid practice I could really live without. Because I'm a nice guy, I won't be outing which agencies, individuals or which products are pitched this way, but I bet some of you reading this have gotten the same template garbage.

Do you really think you're earning bonus points with me because you're Web 2.0 savvy enough to know what Digg is?

If you want to entice me into writing about your product, don't do it with a promise of Diggs. Show me that you know what I usually cover, and that your offer is something my audience wants to know. And please don't send me a link from a top tech blog as evidence that your stuff is awesome, because if somebody else already debuted your story, it's already old. Digg it?

May 18, 2009

eSocialWeb Wants You to Share Sites and Services With Friends

One of the fastest-growing niches in social networks these days is the ability to review products and services and share comments with friends, helping to discover new things and new people. We saw this trend with the debut of Lunch.com last month, and Likaholix in March. Also launching in that timeframe was a smaller site, focusing only on Web sites and Web applications, called eSocialWeb.

eSocialWeb breaks down Web sites into a set of familiar categories, from Entertainment and Lifestyle to Shoping, News, Technology and Business. Like with Digg, you can submit new entries if they don't already exist in the system, vote up ones that already are on the site, bury them, or add a comment. And like Digg and other services, you can link up with friends and get recommendations based on your own submissions.


Recommendations from within eSocialWeb


Submitting Apple to eScocialWeb's Index

Today, the top sites on the service include Mint.com, the online finance software tool, Hulu, and XKCD, among others. And I found submitting new sites, like Apple, to eSocialWeb very simple, just like with Likaholix. You can also see the most recent activity across the site or by individual.


Recent Activity on eSocialWeb

Does the Web need another social site for friends to trade links? Maybe not. But this is one site that's trying to win a small niche with focus. Check it out at http://www.esocialweb.com. You can find me at louisgray, as always.

May 14, 2009

Don't Tempt the Online Mob. They Come Bearing Pitchforks.


There's no need for me to recap Twitter's two-day flub as you've already seen it 40 different places. What's most interesting to me about the entire situation is the rapidity of how the user community turned on the service and its founders in response to what was a relatively minor change that was confusingly and sloppily addressed. The response, which loudly came from all corners, mirrored that of previous blowups, which have also included Facebook and Digg as victims - the first around its terms of service and Beacon, and the second, around its blocking of illegal series of numbers that could unlock DVD region codes. Even Google Reader faced a backlash last year from users who expected a different interpretation of what friends were and who could see what.

See also:Every single case dealt with a Web 2.0 service driven largely by user generated or selected content, where the mob was reacting to changes handed down unilaterally from a seeming all-knowing company, without first communicating potential changes, or accurately foreseeing downstream effects. And in most of the examples (Google Reader being practically the only exception), the service had already chipped into its balance of goodwill, leading to a strained relationship with a vocal minority of users, setting the stage for the much larger backlash that was to come.

Did the services that made mistakes and got roundly slammed deserve the punishment? If you ask the users, the answer is yes. In today's world, the online communities that have been built around these popular products have a sense of entitlement, not just to specific features, but that they will be made a part of the process, spoken with and not just spoken to. And if they feel they have been wronged or lied to, all hell can rain down on the company or the individual bearing the broken message.

To me personally, the change in @replies for Twitter was frustrating and annoying, but what ticked me off was more the way in which it was delivered. As with the company's previous comments about following many users being "disingenuous", this week's move seemed like they were once again telling us of a right way and a wrong way to use their product. That their blog post was backtracked upon and respun as a product issue and then a technical issue made us feel lied to, and the team, despite having what by all means is a very successful product, disappointed us again.

Here's the thing: Before I get slammed (again) for being a FriendFeed apologist and/or Twitter hater... the truth is not so black and white. I think Twitter is great for what it is supposed to do - send short messages and help broadcast information quickly. It is now a utility, like e-mail, and we're all assumed to be there. But I, and many others, continue to get frustrated when we see the system and its people fall short of what is an amazing potential. You can have hundreds of millions of users, but the experience itself is diminishing, and the management seems disconnected, in a way that makes them look like they are in love with the latest celebrities to sign up and less enamored with us rank and file who evangelized their product the last few years, pointing out both the good and the bad as it came.

Similar too are the stories of those previously stabbed by the mob. The Digg fanatics believe strongly in their ability to push favorite items forward, and potentially upset the balance of the new world media. Facebook, once deemed a safe place for friends and family to congregate online, found itself on the wrong side of privacy choices and business. Google Reader wrongly hoped that those you e-mailed in GMail would be fine to share your RSS favorites with. In each case, the users believed in the product, wanted it to succeed, but disagreed strongly with the latest moves, and they would not give up until their voices had been heard and made impact.

Designing new products and services, and adding new features to existing ones, is very difficult to do in public, especially when you are trying to walk the fine line of placating existing users while attracting new ones. Twitter, in a flash point of popularity, is especially vulnerable due to the fact their own product, as also are Digg and Facebook, could be used by users to fight back. Did Twitter or Facebook or Digg lose users permanently due to such heated battles? Probably not for long, but the scars do linger, and the trust factor that might once have been there is gone, or at least damaged enough that the mob will keep their torches at the ready, waiting for the next time they're needed.

The world of product development, on the backs of user content, is changing the way people expect to participate. And when they aren't treated as equals, or they are talked down to, people are taking it very seriously, and there are more platforms for conversation than ever, with more people to reach than ever, so any service who is in this space who expects to make even "small settings updates" should strongly think of their potential impact and be ready in case things start to go wrong - fast.

April 11, 2009

BurnURL Clarifies Focus In Light of DiggBar Controversy

Digg's new DiggBar is gaining a great deal of negative feedback as many see the URL shortener as reducing publishers' impact on Google and other search engines, giving Digg.com the credit as the new shortened URL is discovered. The debate has been lighting up Techmeme and John Gruber of Daring Fireball has pratically turned over his entire site to link after link decrying the new product. (See also: Ted Dziuba, Danny Sullivan and 3DogMedia)

With this backdrop, ReadBurner's new URL shortner, BurnURL, which similarly to the DiggBar, frames the original articles with a "share bar", explains how they have tried to help both readers and publishers. As author Michael Davis writes:
"One of the changes we recently put live was to remove the Sharebar when we detected the user-agents of Google, Yahoo, MSN and Ask (these four account for the largest portions of search traffic). These crawlers don’t need to see the Sharebar (as they’re not going to interact wtih it), so we don’t need to serve it to them. Instead we feed them a 301 redirect. This tells them the URL that was burned is the original content owner and it should be listed in the index on that topic. Our shortened URL effectively gets ignored."
While I am an advisor to the ReadBurner team, they didn't check in with me on this update (or ask me to write about it), but I'm glad to see they are keeping their eyes open and trying to create a service that benefits users and content sources.

See the full blog post here: FRAMED!: What BurnURL is doing to help out Readers AND Publishers

January 12, 2009

No, Tech Blogs Should Not Shut Up About Twitter

By Eric Berlin of Online Media Cultist (FriendFeed/Twitter)

Pete Cashmore at Mashable asks: Should Tech Blogs Shut Up About Twitter? Allow me to state for the record: no.

Cashmore, responding to some not-so-nice comments about Mashable on Digg, muses whether or not tech and online media blogs have "let our Twitter infatuation spiral out of control." However, he also notes that "Twitter, clearly, is the next big thing in social networking."

First of all, let's take a quick look at the recent history of "next big things" in social networking. MySpace absolutely dominated tech news and the blogosphere circa 2005 and 2006 (how soon we forget!), which transitioned to equally staggering coverage of "MySpace killers" and, of course, Facebook. Facebook apps and Facebook's meteoric growth are both reasons why it continues to enjoy a great deal of attention today.

Even though Twitter's audience size is relatively smaller than the MySpace/Facebook level kicking off 2009 (though its growth rate of 752% in 2008 was monumental), there's enough buzz, innovation, and compelling storylines surrounding the 140 character-based communications platform to warrant an intense level of coverage.



Are some/many blogs chasing Twitter stories just to get in on the hype and drive page views? Of course, but that's true of all big stories across any subject area.

All of that said, I relate to Cashmore in that I've thought about my own level of focus on Twitter. However, as I discussed over the new year's break, I've tried to focus on areas within the online world and social media that intrigue me without worrying about outside factors, so if I personally focus "too much" on Twitter, so be it!

Now, here are reasons why I think that Twitter deserves lots of obsessing and coverage in 2009.

It has the potential to go "mainstream"
There are pretty good arguments on both sides for whether or not Twitter has the potential to go "mainstream" (check out a great discussion of this topic here). I would argue that it does have the potential, which we can roughly define as 10 million users or so. Either way, Twitter's explosive growth and massive potential warrants ongoing coverage.

Twitter apps, plug-ins, and add-on services
Twitter's open API has opened up a flood of innovation around building tools and services that benefit the Twitter community. Much like Facebook's development platform, Twitter has smartly tapped into the resources of the "crowd," allowing its audience to become tied to and invested in the success of the underlying platform.

It's where the geeks, influencers, and increasingly the cool kids are at
Even though Twitter has been around a little while (by webby standards), it's early adopters and geek enthusiasts have not abandoned it, even though bright and shiny objects such as FriendFeed came calling… along, let's not forget, with a bunch of would-be Twitter killers such as Pownce, Identi.ca, Jaiku, and Plurk.

It's starting to spill over into mainstream media and regular (read: non-insane online addicts like us) life
CNN is promoting Twitter, comedians joke about Twitter, moms and dads and grandmas and grandpas are just starting to get into the swing of it. Quoting myself from last month's the Twitter mainstream debate: "It is intuitive enough that "civilians" can hit the homepage, register, post their first post and add a few friends within a minute. They can also quickly "get it" and see benefits." In other words, Twitter is for real."

It's an important part of the overall storyline
We're in an interesting period right now. I'm tempted to say "unique" but every phase or era is unique in its own way. What we do know is that the economy is in recession, but that the underlying issues have little to do with the tech sector. But what has happened is that the downturn has shut the door on the loosely-termed web 2.0 era, which had already been in its silly season anyway.

I like to say that we're in a post-web 2.0 era. It's not web 2.0, it's not web 3.0 (whatever that will come to mean, led by crazy semantic web or mobile technologies, or something). What we do know is that web communities, social networks, or whatever you want to call them, continue to evolve.

Think about it. Even though MySpace is still one of the most popular websites – and a social networking website at that – on the Internet, no one really talks about it anymore. MySpace is part of the past, while Twitter is right in the center of the conversation of where things are now, and where they're headed.

It's got a good beat that you can dance to
Okay, maybe it doesn't. But the point is that if you hang out on Twitter, you feel a pulse of activity that lets you know that people are meeting, engaging, and chitchatting.

People who love Twitter love it because it fits a need in their life. And as I've written about before, a key reason why its strong growth continues is because its flexibility allows it to fit different kinds of needs for different kinds of people.

Read more by Eric Berlin at Online Media Cultist

January 09, 2009

10 Ways to Maximize Your Google Reader Link Blog

I've been sharing articles I've read in Google Reader for the better part of two years. I don't know exactly when I started, but I'm fairly sure I'm nowhere near finished. And while I admittedly started sharing to a link blog without having a clear goal in mind, I'm finding that this massive shared items repository is becoming an incredibly versatile information hub that benefits me, the authors of articles I've shared, and the consumers, be they friends in Google Reader, or in many other locations.

I believe that while Google Reader has grown in visibility, arguably becoming the most popular RSS reader on the Web, the utility of shared link blogs is less known. Here are ten ways you can maximize your Google Reader link blog - most of which I'm doing, and probably didn't anticipate when I first started sharing items into the ether.

1. Act as a trusted information filter.

Regardless of how fast a reader you are, there is no possible way you can read every single news source and blog on the Web. Neither can anybody you know. And regardless of how closely your feed match percentage is on Toluu, there are feeds you read that your friends don't. By sharing the best items of what you read every day from Google Reader, you are hand-selecting the best of the Web and "endorsing" those items to your link blog subscribers.

Do so with some regularity, and you might be surprised as to how people come to rely on your manual intervention and news discovery. I first became cognizant of this in February when "SeekGround" reported "I discovered that I had shared more of louisgray's shared items than anyone else's in the last 30 days". In May, Duff's Device similarly wrote: "I saw another article that I received from Louis Gray'sGoogle Reader Shared Items again. Thanks for keeping on top of the world for me Louis. :-)"

As of tonight, ReadBurner reports I have nearly 8,500 articles shared on my Google Reader link blog. While there are others who have shared more total items, I know that I have shared those items I believe are most interesting to me, and others I believe are following along.

2. Share your items with Google Friends.

Though Google hasn't nailed the "what is a friend" issue, you can add friends through GMail and Google Talk. If they are also Google Reader users, and share items, you can opt in to seeing their Google Reader shares, and they can see yours. If they subscribe to your shared items, your shares are mixed in with all the other feeds on their list. Of course, if you don't want to see their lists, click "Hide" next to their name, or "Show" to bring them back.



3. Embed your Google Reader link blog to your own blog or Web site.

When I first started sharing to my link blog, I had this odd feeling I was sharing posts and nobody knew about it. After all, the link blog URL isn't the most intuitive on the planet. But you can embed a widget on your blog to display a subset of your recently shared items, and visitors to your blog can click out to items you've shared.

4. Add your Google Reader link blog to your Google profile

Your Google profile is a fairly blank slate, for you to add or delete as you please. While it's very common for people to add links to their Twitter page, their blog or their LinkedIn profile, I'd suggest it's just as important to add your link blog to the page. Mine is here.

5. Share items to Facebook, FriendFeed or Socialmedian.

2008 was the year of personal news aggregators, which took updates on your services from around the Web and put them all in one place. While this trends was best exemplified by FriendFeed, Facebook also offers the option to feature your Google Reader shared items, and Socialmedian will pull them in as news, going so far as to check the shares by topic to place them in the right categories.

You can see my Google Reader shares on FriendFeed here. And to avoid duplication of items, if I share items from louisgray.com, I manually delete them from FriendFeed. Takes seconds, and reduces the noise. (My Socialmedian page is here...)

6. Add your share count to ReadBurner, RSSmeme or Feedheads.

Feedheads, the pioneer in tabulating popular Google Reader share counts, was joined by ReadBurner and later RSSmeme, in early 2008. As some people are turning to ReadBurner and RSSmeme as a democratically sorted Digg or Techmeme, sharing items you like will add your vote to the list.

Be sure to add your feed to ReadBurner here.

7. Replace your bookmarks with Google Reader shared items.

At the end of the year, I said that RSS Has Practically Eliminated My Need for Browser Bookmarks. As I thought about it more, it's my Google Reader Link blog that is essentially my rolling bookmark list, highlighting those items which are the best, and which I will want to return to. While Delicious is also a good Web-based bookmarking system, the link blog is a good way to find recent items of interest.

8. Expand the visibility of lesser-known sources.

Sometimes, I get in a routine of reading my RSS feeds and then sharing, without thinking about how the shares are effecting the downstream author. But I've gotten e-mails saying the shares have generated attention beyond what I expected. Last month, one blogger wrote, "When you pop an article on (the linkblog), I'll get 60-70 hits and get pumped to the first page, that is pretty averge for the support you give me." Earlier this week I got a similar e-mail from a second author, who wrote an e-mail titled "Thanks yet again", adding "Your Google Reader share really lit up that discussion."

In a tech blogging world where there are so many different sources of news, and so many people writing about the exact same thing, you can make a difference by choosing lesser-known sources of news, and highlighting the best content, not just the loudest. I've tried to share items from those who have done original reporting or are thinking differently than the echo chamber, and it in turn can deliver greater visibility.

9. Use your linkblog as your "to comment" list.

As part of my online new year's resolution, I said I would be making more time to comment on other blogs through the year. But as you know, my full-time job doesn't work all too well with browsing the Web and making comments throughout the day. Instead, I've found I'll go back to my own Google Reader linkblog, and open the items in a new tab, and go through to add comments one by one, left to right, so I've given the authors feedback and participated.

10. Create your own leaderboard of news sources.

Google Reader tracks statistics on what your most-shared news sources are over the last 30 days, which can report on who you've found most interesting in the last month. Given each person's individual tastes, the results can be very different than more public leaderboards which tend to feature those who are most popular and have a deeper subscription base. While my own link blog does tend to feature popular sites like TechCrunch, Scobleizer and ReadWriteWeb, I can see that I've also shared a high number from lesser-known sites, including TechWag, Regular Geek, The Future Buzz, Andy DeSoto and Chuqui 3.0. And if you're stat-oriented like I am, you can check in and see how this changes over time. (See my blog leaderboard from last July)

So... are you sharing your Google Reader items? I am. You can find mine here. For the betterment of the community, it'd be great to see your shared item links in the comments.


DISCLOSURE: I am an advisor to ReadBurner.

Does Your Ethical Stance on Rumors Change in a Down Economy?

By Cyndy Aleo-Carreira of Shakespeare I Ain't (E-mail / Twitter)

Tech blogging is just as competitive, if not more competitive, than mainstream news. Nearly every blogger salivates over the tiniest little rumor that could turn into the scoop that lands you the top spot on Techmeme or the front page of Slashdot or Digg. It's practically become acceptable to run with the unconfirmed rumor in order to make it out of the gate first.

Should that codicil to a blogger's code of ethics be removed in a down economy?

Two notable stories have "broken" so far this year that lack confirmation. The first, making its appearance on Gizmodo this past Monday, had Steve Jobs passing on the Macworld keynote because he's allegedly on his deathbed. The second, also breaking on Monday, had SD Times claiming Google would put Juniper out of business by coming out with a hush-hush router to end all routers.

Apple still had a new 17" MacBook Pro and some sexy software upgrades, but Juniper didn't fare so well, dropping steadily throughout the week with a huge dip this morning as the story about the stock falling and the alleged Google router hit the mainstream press.

Are either of these stories true? Looking at past history and the companies involved, I think it's pretty safe to say that Steve Jobs is sick. That's been apparent since the rumors of his imminent demise started swirling after his appearance last year. However, Steve Jobs is not stupid. I don't think he would let things get to the point where he's on his death bed before taking some steps to turn over control of the company, and speculating that he's got one foot on a banana peel over a grave is gossip, not news.

As for Google and Juniper, it's no big secret that Google wants things Google's way. Is Google going to go into the hardware business and compete against companies like Cisco? Never. It's simply not going to happen. If they weren't willing to do it for a consumer device like the rumored Gphone we were all salivating over the idea of years back, they certainly aren't going to do it on a scale like routers, where failure would be catastrophic. But they have Android, and they've shown a desire to apply their software acumen to existing hardware issues. Is it conceivable they are planning to (or already are) working with a hardware company, much as they did with HTC on Android? I might bet a few pretzel sticks on that.

Based on the evidence, however, Google isn't going to topple Juniper, and we aren't going to see Cupertino shrouded in black crepe any time in the near future. And in a climate where tech jobs are on the chopping block and companies are scampering to drive their stock back up to appease shareholders, going for the big dramatic story rather that looking at the facts is going to end up with all of us out of work. If the tech companies go under, so do the jobs writing about them.

Read more by Cyndy Aleo-Carreira at Shakespeare I Ain't.

December 31, 2008

10 Predictions for 2009 In the World of Tech

Following on to last year's 10 Predictions for 2008 In the World of Tech and the recent results: My 2008 Tech Predictions Look Bad As Year Nears a Close.

1) The Real-Time Web Will Become Critical for News and Information Discovery

Delayed news will no longer be acceptable for early adopters, who will gravitate to the quickest sources of news, wherever they may be. As tools like Twitter Search and FriendFeed real-time offer people to rapidly broadcast their updates, reactions and news with true immediacy, a segment of the population will adopt these real-time sources and favor them ahead of delayed or filtered engines, including RSS, and of course, edited mass media. At the same time, while many of us early adopters may be fairly noisy about this development, we will remain in the significant minority, even as the mainstream becomes more aware of these options.

2) Businesses Will Be Expected to Be On Social Media If They Have Web Sites

In the mid and late 1990s, there was a land rush for domain names, as every company jumped in and procured Web addresses and built out Web sites to establish their electronic home. Although many of these sites were rudimentary at best, they knew they needed to be there to participate. In 2009, it will be expected that brands and businesses will be similarly established on social media, using tools like Twitter, Facebook, LinkedIn, FriendFeed and YouTube.

3) Apple Will Introduce A Succession Plan for Steve Jobs as CEO

While Steve Jobs is not likely in imminent danger, the continued unsettled rumors, as well as a good level of common sense will push Apple to present a succession plan for Jobs, which will not take place immediately, but over the space of a few years. One to three names of potential in-house replacements will be named, as well as a timeline, as Steve fades to the background, but continues to wield tremendous power over Apple's vision and deliverables.

4) TechCrunch Will Acquire VentureBeat or Silicon Alley Insider

Mike Arrington's tech blog continues to be the influence leader in its space. Both VentureBeat and Silicon Alley Insider have forged strong brands with a financial bent which would be good additions for the TechCrunch brand as Arrington and team look to extend their umbrella and wrap up what he considers to be the best blogs. SAI in particular would offer an East Coast/financial bent that the Silicon Valley-based TechCrunch is currently not known for.

5) Android Will Have Less than 20% the Sales of iPhone in 2009

While commoditized PCs managed to put pressure on Macintosh and relegate Apple to a small market share percentage the Cupertino company is still trying to recover from back in the 1980s, history will not repeat itself, as Google's Android partners will be unable to knock the iPhone off its perch as the must-have smart phone for power Web consumers. BlackBerry will continue having a significant share in the enterprise, but it will continue to be iPhone eroding its share, not the Android, especially given the unmatched array of applications available for the iPhone which Android will not be able to match.

6) A Major Alternative to FeedBurner Will Emerge As the Service Stagnates

Google's mismanagement of FeedBurner has many people frustrated with how the feed service has been run since its acquisition last year, as the service continues to see slowness, outages, and recently went dark, shutting down their blog and being gobbled up by the AdSense team. Competitors will emerge, enabling bloggers to move their FeedBurner subscriber base and historical statistics to their new platform.

7) FriendFeed and Twitter Will Both Be Independent Through 2009

Despite Twitter's recent dance with Facebook, it will rely on its existing venture capital funding and find revenue that enables the company to stay afloat at least through the end of the year. FriendFeed, similarly, will not be acquired or merge with any other service prior to the end of 2009. The company, if necessary, will instead do a second round of funding, with its own internal sources providing much of the capital.

8) Companies Will Continue Budget and Staff Cuts Through the Third Quarter of 2009

The layoff parade in 2009 will not be limited to unprofitable companies, small companies or practically any category of companies. The doom and gloom that have hit the financial markets, advertising, real estate and almost every sector will continue through the first half of the year, before starting to see a rebound in the third quarter. You will see strong companies like Microsoft lay off thousands, and practically everyone will not be renewing contract positions that have concluded - even Google and Apple.

9) An Extremist Group Will Manage to Take Down or Deface the White House Web Site

America's political climate is extremely polarized, following the conclusion of two extremely divisive terms. As Barack Obama moves into the White House, the very features that make him a "first" will also make him and his administration the chief target for some incredibly angry and hate-filled groups. One will somehow manage to access the WhiteHouse.gov site and manipulate it this year.

10) eTrade, Digg, StumbleUpon, Skype and Yahoo! Will All Be Sold.

Desperate times call for desperate measures. eBay will want to ditch its non-core assets like StumbleUpon and Skype (I made the sale of StumbleUpon a prediction last year too). Digg, losing momentum, will sell cheap. Yahoo! will eventually be purchased by News Corporation, AOL, or even Google, assuming it passes regulatory approval, by the end of the year. Microsoft, still insulted, won't be back to the table.

December 21, 2008

Social Media Advertising: Crossing the Streams

By Eric Berlin of Online Media Cultist (FriendFeed/Twitter)

Can you hear it? That's the sound of social media companies scrambling, hustling, and scraping to find new revenue-generating models to beat back the hounds of this wacky economy.

Most recently, we're starting to see talk of experimenting with the insertion of advertisements into what users normally expect to be ad-free content streams. In movie metaphor terms, it's time to look to Ghostbusters for inspiration.

As we all know, Dr. Peter Venkman (played by the amazing Bill Murray) advised that the streams of the ghostbusting team's Proton Packs were not to be crossed… right up until the end of the movie, when they had run out of ideas in defeating the Stay Puft Marshmallow Man. It was a classic "it's so crazy it just might work" movie moment.

Are some social media companies reaching a similar "crossing the streams" decision point? For instance, Techmeme, the well-known technology news aggregator, has actually employed the practice of inserting "sponsored posts" into its stream of algorithmically generated story and blog post clusters for some time.


Techmeme Interweaves Sponsors' Posts With News

With a clear label of "sponsored post" and a different colored background on what is essentially an "advertorial" ad unit, Techmeme is leading out a new form of online advertising that other social media companies might be looking to adapt.

A story on TechCrunch this week called Digg's Sorry Revenue Stream, And Rumors Of An Experimental Ad Product was illuminating in a number of ways.

Key takeaway:
One experiment Digg is working on, says one source close to the company, is a self service advertising product that will be somewhat similar to Google Adwords, but with a twist. The product would insert advertisements into the Digg news stream (presumably clearly marked). Where those ads end up, and how much an advertiser pays per click, would be based on user feedback.

So users would have the ability to vote on advertisements in the same way they vote on stories. The better ads, as determined by Digg users, will get more prominent placement and a lower cost-per-click.
I think allowing users to vote on ads that they like and have them "bubble up" to the top, social news-style, might be a rather clever addition to the Digg platform. That said, we can imagine that some of Digg's famously rowdy commenters would be incensed at the prospect of any advertising inserted into an area previously set aside for user generated story submissions.

How incensed is hard to say, but we can look at the reception that ad network Magpie received on Twitter to get an indication. To be fair, Magpie is an independent service - it has no formal affiliation with Twitter - that offers to sell "tweets" on Twitter user profiles. So its revenue model aims to cut microbloggers in on revenue, and not Twitter itself. The reaction thus far from the Twitter community has been pretty negative, and indeed signs are that Magpie is gaining very little traction.

That said, it's perhaps doubly interesting that Twitter CEO and co-founder Evan Williams would mention inserting ads into Twitter streams as a potential revenue option during a recent interview. However, he noted that they are "looking into other options." Maybe it'll come down to a "don't cross the streams" decision?

It's worth considering if Internet audiences will be generally more accepting of seeing "sponsored posts" on Techmeme – or indeed inserted into the "blog stream" on well known tech blogs such as Mashable – versus user generated content-driven platforms like Digg and Twitter.

In any event, social media companies are going to be looking for new ways to keep the lights on and servers humming, and that will likely mean seeing more forays into previously ad free content zones.

What's your opinion on crossing the streams?

Read more by Eric Berlin at Online Media Cultist

December 17, 2008

Gawkk Delivers Video Discovery Engine With a Social Center

It doesn't take a scholar to recognize the commentary around most YouTube videos appeals to the lowest common denominator. As is common with many Web services that have gained mass popularity, the discussion on YouTube more closely resembles a junior high locker room than an exchange between friends and family. At times, the nonsense spewed underneath the most popular videos is practically enough to make a person avoid the site altogether.

In contrast to the banal free-for-all at YouTube, where the inmates are in control of the asylum, we have seen the rise of more personal, friend-centric services to exchange links, images and video through social media in the last few years, including sites like FriendFeed, Twitter, Ballhype and Socialmedian. A new name to be included as part of that conversation is Gawkk, a social video discovery and sharing site, which pulls in the most popular videos across the Web from services including YouTube, Hulu, Break.com and others, and sets up a platform to see what videos your friends have shared or commented on.


A Gawkk Video from Hulu, With My Comment

The service, created by former Direct Hit co-founder, Gary Culliss, lets you subscribe to channels as diverse as CNN and the History Channel to The Simpsons Channel, Law & Order, and even Budweiser Commercials. You can also browse the site's many different categories, see the most popular videos of the day, or simply follow the channels your friends have subscribed to.


Some Popular Videos Found on Gawkk, via MSNBC and Hulu

As a Gawkk member, you create your own personal channel, and can add videos to your channel by hitting "Save" underneath any video. You also can create an activity stream by voting videos up or down (like with Digg) or through your comments.

For example, my channel can be found here: http://www.gawkk.com/louisgray/channel and my activity feed can be found here: http://www.gawkk.com/louisgray/activity.


My Gawkk Activity Stream

Unlike YouTube and Hulu, Gawkk does not actually store the video media on its site. Instead, it acts as way for users to share video they have found from anywhere on the Web and share it on the site (using a bookmarklet, found here). Videos are brought to Gawkk both by users themselves, or imported from the many external sites, which are then organized into thousands of public channels, chronologically, by topic, from TV shows to actors. As a member, you can subscribe to any number of channels, and even have the option, at signup, to rate each channel from one to five stars to signal your interest, and also indicate what other channels you might like.


Rating Each Gawkk Channel, Choosing to Subscribe



My Gawkk Channel Subscriptions

Videos that receive the most "up" votes are promoted to the home page for the entire community to see, just like the most popular items on Digg, Ballhype, Reddit and other social voting sites. The hope is that by breaking out of the muck that is YouTube, you can enjoy sharing video with friends and finding common interests.

You can find me on Gawkk with the ID of louisgray (as with most other services). And if you want more friends than just me, find who else is already on Gawkk by checking your online mail address book.

December 14, 2008

My 2008 Tech Predictions Look Bad As Year Nears a Close

It's a year-end tradition for many media, blogs and individuals, to predict what will happen over the next year. Some prefer to make their guesses fairly straight-forward in an effort to be right (Example: Apple will release new notebooks with a faster processor at MacWorld) and others will make their guesses seemingly outlandish, so that if they're right, they're seen as virtual psychics. Others, somewhere in between. At the conclusion of 2007, I made ten predictions that I thought would be fun, and as we're coming on the one year anniversary of that post, it's a good thing you didn't bet your home mortgage on my list. (What? You say there are other issues with your mortgage? Oh.)

See: 10 Predictions for 2008 In the World of Tech

In the spirit of reducing my ego, here are how those ten predictions in the world of tech stand:

1) Google Will Trump Both TechMeme and FeedHeads

Wrong. I expected that Google would start to tabulate its shared items and most popular feeds via Google Reader, and that using this data, Google could provide a democratic version of Techmeme, or at least pull Feedheads outside of Facebook. Instead of Google doing this however, it was ReadBurner, followed by RSSMeme and others, including Feedheads, who started a site at www.feedheads.com. Later in the year, Google Blog Search did introduce the option to show hot topics in tech, but it's largely been a stale effort. At this point, Techmeme is still more important than Google in this regard, and Google Reader has declined to show most popular feeds or shared items.

(Disclosure: I am an advisor to ReadBurner and took the position in August.)

2) Facebook Will Buy Digg in an All-Stock Transaction

Wrong. I thought Facebook would use its expensive stock and buy up some smaller companies. Digg continually sounded like it was shopping itself, but it never sold, and the company's CEO often denied talks were occuring with anyone. Also, given the stock market crash, Facebook is no doubt valued much lower these days, making a stock transaction less likely.

3) eBay Will Sell StumbleUpon to Yahoo! or News Corporation

Wrong. So Far. In September, TechCrunch and others reported that eBay planned to sell StumbleUpon, but no sale has taken place yet. At this point, also, with Yahoo! crumbling, they are less likely to take on the service.

4) Twitter Will Add Video, Photography Support

Wrong. Twitter focused on growing and not crashing this year. Still just text.

5) Apple Boot Camp Will Morph to Be Like Parallels, VMWare Fusion

Wrong. I hardly hear anything about Boot Camp these days, likely because VMWare Fusion and Parallels have become entrenched, and nobody cared about Apple's "restart" alternative. My comment that Apple would "slowly take over the market" in this space also looks quite dumb, as did the expectation that Windows applications could boot alongside Mac apps. The question is, why not?

6) At Least One Major Browser Will Embed Ad-Blocking

Wrong. And it's too bad! Sure would change things a bit if somebody could figure out how to check a box and have graphical ads or text ads disappear.

7) Assetbar and FriendFeed Will Gain Early Adopter Audiences

Wrong and Right. AssetBar, in its attempt to replace Google Reader, failed fast. FriendFeed, however, did much better than I could have guessed at the time I wrote the post. Obviously, I played a small role in evangelizing FriendFeed through it coming out of beta in early 2008, but it got bigger than even I expected. My comment saying that "neither would be acquired by the end of 2008" did manage to be true.

8) Video Blogging Will Remain Unpopular, Unprofitable

Right. While there are some bloggers who prefer video and are using it, from Robert Scoble at FastCompany TV to Loic LeMeur at Seesmic, it hasn't become as second-nature as standard blogging or mciroblogging. And so far as I know, nobody is making money on this in a consistent way.

9) iTunes Video Rentals Will Decimate Netflix, Blockbuster, Hurt Box Office

Mostly Wrong. Netflix didn't blink against iTunes' charge. They instead branched out with their "watch instantly" feature and partnered up with TiVo and others. Blockbuster is still a disaster, and I certainly am not going to the box office thanks to so many alternatives. But iTunes video rentals cannot be said to have hit Netflix and others all that much.

10) Fast Company Will be a Fast Stay for Robert Scoble

Wrong, So Far. Robert joined FastCompany at the beginning of the year, and is putting up some interesting content. That said, FastCompany has seen changes in focus and leadership, and I am curious to see how his show evolves in 2009. Scoble continues to be a mainstay on the social Web and at industry events of course, so even if 2009 sees him somewhere else, it won't be far from the limelight.

So wasn't that fun? Now you see you can largely ignore my predictions, or maybe, I should try harder to be right. Maybe, if I'm good, I can put a 2009 prediction list up by the end of the year...

November 10, 2008

BackType Adds Digg, Reddit In Path To Comments Nirvana


Last week, I had the opportunity to meet with Christopher Golda and Michael Montano, founders of BackType, and talked with them about the growth of the site, and their continued efforts to become the blogosphere's number one repository for comments, tracking, search and alerts. Among the first steps they promised, and have already delivered, was the option to add comments you make on social services Digg and Reddit to your profile page. Along with the site's recent integration with FriendFeed, BackType has risen in visibility and functionality, even as few are using the site to its fullest potential.

As Golda and Montano explained over lunch Thursday, the site was originally started to track comments activity by friends they followed from around the Web. With so many different commenting systems out there, from WordPress to TypePad, Disqus and more, no one service provided a full history of individuals' activity, and they saw an opportunity to create a product that was built around comments and the people who make them, rather than individual blogs and their readers.

As BackType has gained awareness, the founders have so far been surprised by the high number of people using the site for social media marketing - tracking keywords for their company and the competition, but it's become a natural evolution of a service that can gauge a company and its products' visibility across the Web. Extending the services that BackType tracks, like Digg and Reddit, makes the product's database more robust and diverse.

Additionally, the rapid integration of BackType to FriendFeed has helped raise the product's visibility, they said. Now, assuming the blog you comment on is being tracked, any comments you make on the Web, assigned to your e-mail address and name, can be pulled into your FriendFeed stream, like Disqus and IntenseDebate have been doing for some time. (You can see my BackType stream in FriendFeed here)

Interestingly, at least for now, the BackType integration into FriendFeed does not track comments from Disqus or IntenseDebate. Golda and Montano offered FriendFeed a "Disqus and IntenseDebate free" version of the feed, as to not avoid overlap from those who had already turned on those services, but FriendFeed took that as the standard, meaning users who want all comments still need to integrate both services. (For example, my Disqus feed is also live.) This might change later, but FriendFeed would need to make the update, and their "to do" list is no doubt long.

As BackType's database has grown, so too has its functionality for companies looking to track their keywords across the Web. I've even set up an RSS feed from BackType for the company where I work, so if we are mentioned in a comment somewhere, our PR firm will see it and have the opportunity to respond or evaluate quickly. You can set your own alerts by e-mail on the BackType.com site or use their Trends site to see the velocity of updates. (Examples: Google, Seesmic, and Obama.)

Smart marketers and public relations people are already searching news, blogs, and Twitter to monitor their brand. To track the brand across comments throughout the Web using BackType is just as important. While you can still follow people and discover what they're saying at the blogs they frequent, and discover new sites, I think BackType will become a more integral part of people's social media monitoring than anyone ever expected. Adding Digg and Reddit, while small additions, just makes their sphere of tracking even more thorough.

In case you want to see what I'm saying on BackType, follow me here: http://www.backtype.com/louisgray.

October 07, 2008

Liking the Dislike: Social Networks Don't Force the Love



Newton's third law of motion says that for every action, there is an equal and opposite reaction.

Many technologies have ratings features built in with equal and opposite choices these days, from the thumbs up and thumbs down on your TiVo remote control, to rating songs from zero to five stars in iTunes, and of course, deciding whether to Digg or Bury. But as social networking tools don't necessarily need to subscribe to Newton's laws, not all services offer diametrically opposed activity. You can't offer a negative share on Google Reader, canceling someone else's share out, for example, and FriendFeed limits you to "liking" items, making users oddly "like" things they hate, if only to draw attention to the item. Social Median, which is increasingly looking like FriendFeed, added the ability to "like" and "dislike" items on Monday, through what they call a "mood button", drawing more attention to the battle between love and hate. (See a discussion on FriendFeed about the new feature here)


Social Median gives articles mood, based on the like/dislike ratio

With so many people consuming as much content as we are these days, with more Web sites, RSS feeds and social networks to imbibe, services are making it ever easier to make our feelings known in the shortest amount of time, with the least amount of effort. While a year or two ago we may have left a comment and engaged with the blog author, these days, we're just as likely to vote up the number of stars on their Outbrain widget, share the item in Google Reader, or just click "like" on FriendFeed, essentially "checking the box off" on what was required for me as a reader, taking the easy way out. Often, this is done even by reading just the headline, and not the full article. (Do you really think people are reading all the items they Digg?)

Social news sites like Reddit, Mixx and others tend to simply show the sum total of votes by its members, subtracting the down votes from the up votes to determine an item's popularity. As a moderator on the Elite Tech News Reddit, I recently found myself looking at what the community had selected as the best news items. Usually they will have anywhere from only 1 to 3 points, but by looking deeper, the actual up and down votes are more like 12 to 9, or 11 to 10. Negative voting is almost always approaching 50 percent.


Ballhype says, "Don't be a hater"

I'd always thought if I didn't like something, I should just skip it rather than calling out that I don't like it. I do bury some items on Digg, if I find them to be duplicates, from shady Web sites, or, punitively, if I see the authors relentlessly pimping for votes on Twitter, but those are exceptions, rather than the rule. So who are these people who are just as likely to vote items down as up? So far, typical social networking behavior has let you play the role of hit and run, disliking an item and taking off, if you have that option, letting you do so anonymously, even if the system knew it was you. In fact, Ballhype would put up an alert to "Stop being a hater" if you gave too many thumbs down in a row.

Social Median's new approach to "Mood" not only lets you "dislike" an item, and see the percentage of people who dislike it, but you can see just who voted it down, adding a level of accountability to your vote. I am curious to see if the community takes to "dislikes" as quickly as they took to likes on FriendFeed. It's always easy to be in a group of friends who like something, but if you say you dislike something, it begs a follow-up. Why did you dislike it? Was it the subject matter? Was it poorly written? But again, that takes you out of the realm of doing as little as possible, and actually needing to answer the questions. I bet the community would vote thumbs down on that idea!

October 06, 2008

Hackr WatrCoolr: Tech News Aggregation With No Mouse Required


A couple weeks ago, in an article about Microspaces, I said that Web entrepreneurs are finding new ways for you to navigate their sites, and many are now incorporating keyboard input, to jump to new comments or pages. Though I mentioned it in a quick tweet on September 25th, I thought it was worth highlighting the Hacker WatrCoolr, a site that displays headlines from many popular tech news sites, and lets you quickly flick through them using only your keyboard - no mouse required.


A Headline from ReadBurner on WatrCoolr Tonight

WatrCoolr shows the latest headlines from Digg, Hacker News, Del.icio.us, Techmeme, Reddit, RSSmeme, Slashdot, Yahoo! News and ReadBurner. Each headline shows its recency, and the destination URL (e.g. nytimes.com or makeuseof.com).


Scoble's Post Hits Techmeme and Makes it to WatrCoolr

But unlike many other news aggregation sites, the Hacker WatrCoolr doesn't shoe-horn them into one busy page, like AllTop. Instead, it displays one headline at a time. To scroll through older items from the same source, you just need to hit the down arrow key. To see a new source, hit the right or left arrow. And to read the article, you just have to press the "r" key, or press "n" to have it open in a new window or tab.

While Hackr WatrCoolr is not looking to replace your RSS reader, some of the functionality is very similar to that of applications like Google Reader, and it's a very easy way to get all the top stories from each of these sites in one place. It may be a little experiment, but it hints at one way the Web could go to make the process of our news gathering even that much more easy. I hope to find more Web developers who are thinking different about how we navigate today's often-formulaic and static Web sites.
DISCLOSURE: I am an advisor to ReadBurner, and hold a small equity position.

August 28, 2008

MacBlips and GadgetBlips Launch to Capture Leading Tech Stories

When I met with Jason and Erin Gurney of Ballhype and Showhype fame earlier this year, I practically sold them on the idea of launching an Apple Macintosh-focused site, which would distill the many Apple related stories from around the Web and provide a centralized site where Mac fans could discuss news, rumors and find a community with other Mac fans. Today, with the launch of MacBlips, they made good on that idea. And as if that weren't enough, in parallel, they launched a site called GadgetBlips, which gathers the top stories from sites like Engadget and Gizmodo, and provides gadget lovers a place to talk up their cell phones, TVs, laptops, or video game consoles, to name a few.


Both sites share a common foundation. MacBlips and GadgetBlips are constantly scouring the blogosphere to find those stories most-frequently referenced in articles, and bringing them to the site's front page, where users can vote them up or down, or make comments, like Digg, and of course, like BallHype and ShowHype.


MacBlips and GadgetBlips users can also submit stories they find from around the Web, and blog owners who write about Mac, Apple and gadgets can register their sites and track activity, to see which of their articles were found the most interesting to the community.

Speaking of community, any user can create or participate in subgroups on either site, focused on specific topics, be it iPods, iPhones, Mac Rumors, the BlackBerry or Nintendo Wii, for example. And as with most social networking sites, you can befriend other users, and be alerted when they have activity on the site.

The idea behind MacBlips and GadgetBlips is essentially to provide a single site that finds the very best Mac news and Gadget news, without forcing you to read all the related RSS feeds, and to help you find other Mac-heads and gadget freaks like yourself who like to debate wireless plans, discuss how to switch from Windows to Mac, or just when Apple might release the iPhone Nano.

As somebody who in the past has scrolled through screen after screen on MacSurfer.com to find the best articles, or gone one by one from MacWorld to AppleInsider, MacRumors and MacInTouch to be on top of the latest Apple news, the arrival of MacBlips is a welcome sight. But with so many other Mac-related sites out there, it should be interesting to see if the new addition will have folks changing where they choose to engage. And given the Gurneys' efforts on BallHype, which included game picks for sporting events and tournaments around March Madness and the NBA playoffs, for example, I'm very interested to see what kind of predictive behaviors they can do for the next MacWorld Expo Keynote.

You can find MacBlips at http://www.macblips.com/
You can find GadgetBlips at http://www.gadgetblips.com/

On both sites, you can find my ID as "louismg". (MacBlips | GadgetBlips)