IceRocket Melts into Meltwater With Acquisition

The world's best real-time and blog search engine doesn't belong to Google or Twitter. It now belongs to Meltwater Group, the SAAS company best known for its social media monitoring suite, as it now owns IceRocket.com, the under-appreciated but outstanding search tool I use multiple times daily, and recently recommended to Techipedia's readers looking for top tricks and tools. IceRocket, known by many folks mostly due to its being funded by Mark Cuban, has been working with Meltwater for a few years, and had previously provided data to other Meltwater acquisitions, including Jitterjam and Buzzgain (where I was an advisor).

Blake Rhodes, the one man band behind IceRocket, told me by email today that the service will continue to feed into these Meltwater properties, and will leverage both to make the service more robust, "hopefully getting more data in house, rather than relying on any 3rd parties," he said.

So why should you care? Because Icerocket quietly has built the most accurate, thorough and responsive real-time and blog search engine I have ever seen. I told everyone at the end of 2009 that they were tough to top and included them in my top ten list of sites I use every day at the end of 2010. You know me - I always go to the mat for services I think are the very best, and Icerocket is high quality. No other real-time search engine that I have tried gives me such comprehensive results in a lightweight format across as many properties as they do.

Rhodes will continue as an employee of Meltwater going forward as the company integrates its newest acquisition. I for one hope the site remains open and available, because to be honest, nobody else has got this nailed.

Disclosure: Theoretically, due to having advisor shares in BuzzGain, I am a Meltwater shareholder in some minor way which I have zero visibility into.

Google+ Referral Traffic Possible to Track, Unlike Buzz

What is this string? And what could it mean?

Last year's launch of Google Buzz was followed by some blogger navel gazing around how referral traffic from the social network within Gmail was sending negligible traffic. The rub, of course, was that Gmail is served under SSL, and would not be sending back session headers to downstream sites, regardless of click-through volume. So guessing whether Buzz was driving a high or low percentage of traffic relative to other sites was pretty much a guess. In contrast, it is possible to divine traffic from Google+, launched last week, but it's not directly designated, falling under the general Google.com domain.

For Google Analytics users, Google+ is not called out as a dedicated site, making its use practically invisible, adding onto the "Google/Referral" statistic, as opposed to "Google/Organic", separating the company's Web apps from native search.

For those viewing raw logs, or using third party tools (like Sitemeter, which I use in addition to Google Analytics, Quantcast and Icerocket, just to overload myself with data), you can see Google+ referrals having the following string:

http://www.google.com/url?sa=z

If you can track how many times visitors come your way with that particular string in their referral, then you can know just how much an impact Google+ is giving you downstream. For me, despite reports from others, I've never gotten much traffic at all from Facebook, and Twitter tends to like a specific type of story, inconsistently. FriendFeed, once my 2nd highest referrer, is practically gone. You get what you give in the social networking space, so no doubt if you participate in G+ (as the cool kids are calling it these days) or you make it part of your flow, you can see it bringing visitors your way.

So watch for that string if you care about this stuff. There's no Gmail excuse this time to obscure transparency.

Is The Web's Focus on "Now" Losing How to Find "When"?

Our attention spans are getting shorter. While being constantly interrupted or distracted by new toys, new sites, new things, new messages, new people, and new ideas, we're delivering a stream of consciousness into a void which quickly gobbles it up and waits for more. Scads of sites are helping us find out what is trending in real time, and deliver us the "now". What's hot now. What's peaking now. What's being said now. But the focus on the cutting edge of time, combined with reduced capability to search our history is making finding what happened "when" a lot harder.

Consider for a moment some simple questions that pertain to the social Web, blogging and lifestreaming - and our lack of great tools to discover the answers. I'll start with some real examples.

1. What was the first blog to cover the service backtype.com? 

2. When was the first time Denton Gentry left a comment on my blog?

3. When was the first time Robert Scoble mentioned the word Twitter in his blog?

4. Who mentioned FriendFeed on Twitter first? MG Siegler or me?

I use these specific questions with real people to help consider questions that may pop up from time to time. Substitute your own curiosities.

There are a few places we've trained ourselves to look for such answers, namely Google Web Search (and its competitors like Bing), Google Blog Search (and IceRocket, my favorite), and Twitter Search. For individual blogs, we have to hope they have integrated blog search tools, such as that from Lijit, or Google's Custom Search Engine (CSE), a subset of results from one domain. But each of these has some weaknesses.

First, Twitter Search. Two years ago, when I was a more grumpy person, I targeted the search engine for being quite broken, only going a few days deep and failing in more specific searches. The archive hasn't been built to go deep in the last two years, and the accelerated volume of posts isn't helping the issue.

Second, Google Blog Search. You can search by date, and even set custom ranges, but the archive of blogs is both incomplete, but overly full of low-quality content. So finding out a question like the first blog to mention BackType requires you to visit their own blog and hope they mentioned it, or to just know they were funded through Y! Combinator, and thus, got started with TechCrunch, back in August of 2008. Peeking at Crunchbase helps too in this regard. Icerocket offers search by date, but I didn't find any results in August of 2008, so that's a miss.

The Web has collectively accepted these sites inability to accurately deliver on archive search, with an expectation that questions such as this are only done by a small few.

For the second question, one I posed to Denton last night out of curiosity, I would have to hope one of two things - that Denton had used Disqus.com with my blog and that I could somehow see all of his comments on my domain through Disqus. But looking at his profile there only shows how many comments he's made on my blog, and that's not clickable. If Disqus has the data, it's not easy to find. In fact, the only way we arrived at the answer is that I'm enough of an information hoarder to have every comment he's ever made tucked away in my email and was able to search locally on my laptop to find his July 2008 comment on a guest post by Jesse Stay. He finally posted on an entry from me in August of that same year.

So what about Mr. Scoble mentioning Twitter? I tapped Google Blog Search, went to Advanced search, entered scobleizer.com as the domain and the keyword of Twitter and chose 2007 as the year. The results nicely omitted his URL as part of the query - so that had no value. I searched his own site, using Lijit, but there is no sort by date. One of the first results included mention of an earthquake on Twitter in 2007, but knowing Robert, there's no way that's the first mention. Just can't find it.

As for who mentioned FriendFeed on Twitter.com first, MG or me? That's something of a trick question. We already know Twitter search won't find it - nor will its realtime search partners Google or Bing. But I can guarantee that MG mentioned it first because I didn't even join Twitter until early 2008, several months after I had been using FriendFeed. By that point, MG was very active on Twitter and had no doubt mentioned FriendFeed several times. But this all requires knowledge outside of the search engines.

Wikipedia and Quora and Crunchbase are all human-powered knowledge bases that are being built to answer questions such as these that capture more than the "right now". That we have access to things like Google and Bing and Icerocket that find answers to so many things is fantastic. There are even archival sites like MemoLane (which is beautifully done) to capture your history, but the when is becoming a footnote in history. Will the big engines let the flow of social media and blogs outrun the ability to capture it?

2010 In Web Services: My Top Ten Sites

    
    
    

As with my top gadgets list for 2010, this year's list is personal. It's what I use, and what I found had the most impact for me in 2010, which I found myself using every day. The services themselves are limited to being Web-based, so I am not talking about those which are primarily iOS or Android apps, but if they do have a mobile equivalent it helps. What I've found in the way I use the many Web services and sites that take my time is that I may find things first, and I don't always enjoy those which are most popular, but once I do find real value, I am as loyal as they come.

That said, here are the sites that had significant impact on me and my family in 2010. Your mileage may vary.

1) Redfin

2010 saw the arrival of baby #3 in our family. Braden, who joined us in late August, made his potential known at the beginning of the year, and this forced us to start planning a process to move up and out of our condo. With Bay Area housing prices a volatile, yet always expensive, thing, we had to use the best resources available to help navigate the housing search.

Without any hesitation, I can say Redfin saved us. We set the required criteria for potential homes to fit our growing brood, and started getting alerts in the Spring as we set favorites, getting to learn the trends in each sale and seeing the macroeconomics of the market in a microscope. Needless to say, if a home wasn't listed on Redfin.com, we didn't find it, and it's their loss. Even after buying our home in July and moving across town, I frequently use it to follow home sales in the area, and keep sure that we got the best deal for the best place we could afford.

Redfin quite possibly saved us hundreds to a thousand or more a month, or could even have meant another bedroom afforded or a shorter commute. The value is unmistakable.

2) Mint.com

Planning for both the sale of our condo and purchase of our home simultaneously, while navigating the growth of Paladin and transition to my6sense this year, has required an eagle eye into our finances, seeing how our spending has trended, up and down, and managing money flow. Mint.com has become an essential stop for keeping tabs on our home value, 401k status, bank and credit accounts to show us whether we broke even each month, or if we didn't, what the root causes were.

Planning ahead and our focus on the specifics led to our loan operators' excitement when they found we actually had already paid the 20% down on our new home, and I heavily leveraged Mint.com to balance the process, even as we had to close our purchase before the sale of our condo had closed. Doing it without Mint.com would have been a complete pain.

3) Google Reader

Even with the rise of real-time news, Google Reader's ability to catch all my RSS subscriptions in one place is unmatched. Though I have actively scaled back some of the busier or more redundant sites of late to get more time back, Reader is a cornerstone for my information consumption. It, of course, is also a major player in feeding my6sense. That I had encouraged comments and sharing of content from my Google Reader shares led to an easy transition to Google Buzz when it arrived earlier this year as well.

4) Spotify

Thanks to early tech blogger access, I have enjoyed the mainlining of music Spotify has offered for the entirety of 2010, and I've been enjoying Spotify for about 16 months by this point, without the service making US support official. Spotify is practically a music nirvana, with all the best stuff just a search away, on my Mac, our iPads or any of my Android devices. The tie-in with Sonos doubles down on the brilliance as well, delivering all the world's music anywhere in my house. For anybody in love with Last.fm, Pandora, Napster, Rhapsody, Rdio or the rest, Spotify is like getting called up to the big leagues from the minors. Practically the only time I ever visit iTunes now is to download application updates for our iPads.

When I hear new albums from my favorite artists have debuted, I don't go to Amazon.com like I once did, or iTunes. I just go to Spotify, and it seems they are always there. The fact I can call up any song and choose any point in that song and never suffer buffering or sound quality issues is seemingly magic.

5) Twitter

Twitter became even more useful in 2010 than in early years after I dramatically scaled back who I followed, set up customized lists, and gained the ability to sort the service's many updates by relevance, or show only those with links, in my6sense. Removing the link-free updates from Twitter practically put the service on the same pedestal as Google Reader RSS. On the desktop, I continue to use Tweetie for Mac, with its integrated multi-account support, tracking Paladin clients and my6sense, including keyword searches, @replies and any other discussions that could flare at any time.

To use Twitter in isolation from the rest of the Web would starve you of oxygen. But at this point, using the rest of the Web and avoiding Twitter could be similarly bad. News breaks on Twitter and your brand and products can win or lose 140 characters at a time.

6) OneTrueFan

I am gaga over OneTrueFan, not because of the gamesmanship, or even due to its top news feature just launched, but instead due to the potential for discovery from peers of mine to new sites and sources for news. OneTrueFan helps me find out where established folks who I respect are getting their news, or what services they find critical. OneTrueFan manages to be incredibly useful while also being fun. When on the desktop, I use OneTrueFan's browser bar to share articles to Twitter and Facebook, knowing I'll be rewarded for bringing new readers to the story, and to see just how effective my shares were - much like Bit.ly analytics for the entire Web.

This is the second go-round for this team, who spawned and sold MyBlogLog to Yahoo! years ago, who promptly put it through their "How to Botch an Acquisition 101" course. The band is back together and you should wait for some sweet sweet music as they build a horizontal social network that spans all the sites you visit.

7) Google Buzz

For a long-time FriendFeed devotee, the debut of Google Buzz earlier this year, delivering smart aggregation by a company promising to support it, was like manna from heaven. Pad on linking with Google Reader shares, and you could see serious potential. I wasn't as big a fan of it being locked down into a Gmail experience, but believed in its open standards pedigree and corporate promises for fast innovation. I also was one of the few who heard their caution about not taking Facebook and Twitter head-on, but looking to foster a community within Gmail.

Public bumps stalled the service's potential growth out of the gate, and while I enjoy the community a great deal there, and visit every day, it is not as big as it could be, never having launched a dedicated site, where I would spend much more time, and quietly working on its innovations, not making good news when it was available. Without having any detailed insight, I think it is safe to assume that Buzz and the Buzz experience will play a strong role in whatever Google's future social plans for 2011 will be.

8) Blippy

Speaking of amazing services with public privacy bumps that didn't get the press eating out of their hand, Blippy has evolved to play a much bigger role in my online experience than I had first anticipated. Blippy in my mind is the next step after you've first told us you "like" something, and then "checked in" on Foursquare. Blippy shows you what you did when you got there, with your own money. The company is making a real product graph to help connect consumers and bring intelligent reviews to your purchase streams.

Blippy now has pulled in about $100 million in purchases through its site. That's a good chunk of consumer data. Aren't you intrigued by what brands would want to know about these folks? Don't you want to know how Blippy will leverage this gold mine? I do.

9) Zillow

The companion piece to Redfin, Zillow helps provide value estimates for homes practically anywhere - even if they are not on the market, with trends showing if the prices are rising, falling or stable, with 1 year and 5 year histories being especially useful. As someone who just bought a home, I get a lot of fun out of keeping Zillow open on my phone as we walk the kids around the neighborhood to get an idea of the homes we are passing, and their history, or simply getting incremental updates to see if the value of our home has increased since we bought it five months ago. (It has)

10) IceRocket

Yes, Icerocket. Icerocket is the best blog search and Twitter search tool on the planet, period. That you're not using it every day means you haven't figured out why you should. I check IceRocket to watch for mentions of my activity and content in Facebook, Twitter, Blogs, Video and Photo sites daily, as well as those for companies I interact with.

Missing the Buzz? Check out http://louisgray.icerocket.com/ to see what IceRocket has on me or http://my6sense.icerocket.com/ for my6sense, for example. Technorati has changed its focus. Google Blog Search seems neglected at best. IceRocket may not have the brand pizazz, but it's the best.

So who didn't I mention? Quora? Quora's cool, and maybe in 2011, it will play a bigger role, but it hasn't yet made a major impact for me in how I use the Web. Foursquare? That's a mobile experience for me. In June, I wrote up 50 startups worth watching, and that included many of these as well as others. So for a broader scope of companies I am seeing, that's not bad (from 6 months ago). Why isn't Facebook here and Twitter is? Good question. I do use Facebook a lot, but that's like telling the world I use e-mail. Duh. I didn't feel a need to tell you I use Blogger either. That's obvious. So where are you spending the most time, and am I crazy to put sites like Blippy, IceRocket and OneTrueFan so high?

Icerocket's Blog Search, Twitter Search Tough to Top

With all the recent news around Bing and Google making deals with Twitter to gain a foothold in the world of real-time search, not much has been said about the often frustrating world of blog search, and not a peep has been made about Icerocket, a company I'd myself largely neglected until a few months ago, having mentally relegated it to the Technorati-like category of Web 2.0 dustbins. But very quietly, Icerocket has built out what I believe to be the best blog search out there, and its Twitter search is quite potent as well. I have been using it exclusively to find links to my blog, and its relevancy blows Google Blog Search out of the water, barring any upgrades from Mountain View.

Aside from an October post from Doc Searls, Icerocket's improvements have practically been invisible. But it's a disservice to the site, which has easy to find RSS feeds for any search, total number of positive hits in the database by URL, and improvements on the standard Twitter search that include the "smack your forehead and say 'duh'" additions of retweeting and replying to any successful search result, which Twitter's search engine lacks today.

In years past, most bloggers have turned to Technorati or Google Blog Search to find relevant posts. Google Blog Search does a great job finding keywords, and until the most recent revamp, Technorati did the best job in finding which sites were linking your way. (In March, I even said Technorati was trumping Google for blog reactions) The October update to Technorati (covered here) added some interesting twists, but the "reactions" function that I liked has pretty much become impossible to use, or disappeared.

Icerocket, which CrunchBase reports gained its first funding round way back in 2004, from Mark Cuban, has not gotten some of the buzz that other real-time search companies, including Collecta, Topsy and OneRiot, have, but its results are top-notch. Like any good blogger, I've bookmarked a search on the site to find links my way, and more often than not, Google's Blog Search doesn't find them for me in the database.

Compare for yourself: Google Blog Search vs. Icerocket Blog Search


Recent Links to the Blog, Via Icerocket

Icerocket does more than just find the most answers. It highlights the ranking of the domain being searched in its database (mine has hovered just below 2,000), and shows the rank of linking blogs - a simple way to assume "Authority", including the total number of references these downstream blogs have. Also, helpfully, the results are sorted by date! Not bad. Google Blog Search won't do that. Icerocket also lets you display total results for a specific post, by URL.


Some Notable Blogs' Rankings in Icerocket


More than 20 Blogs Linked to My Recent FTC Badges Post

Similarly, Icerocket thumps Twitter Search for the same results.

Compare for yourself: Twitter Search to that of Icerocket Twitter Search


Some Twitter Results from Icerocket's Search

Icerocket's Twitter search results are the same as those presented by the microblogging giant, but in addition to the standard responses, you see the number of people following those mentioning a keyword, you see more results on one page, and have the smart additions of "Reply" and "RT" at the end of each result, having you one step away from making an action on the search. In contrast, to do so on Twitter Search, you would need to click the timestamp of the specific update, and then, from that window, hit reply or retweet.

You can even tell Icerocket to show all tweets, just those containing links, or those without links. Also helpful? A cool tool that shows common followers on Twitter of selected users, up to four, saying who follows all of those specified, and who all four follow. (Here's an example with @dewitt, @louisgray, @arrington and @jenna.)


Want to See Who Follows Who? Try Icerocket.

Just about the only thing Icerocket is not doing when it comes to Twitter search results is having the newest flow in from the top to present the illusion of real time. Instead, to get the newest answers, you still have to refresh. It's a small price to pay for a single site that offers great blog search and Twitter search results in one. I've switched. I just wonder if Icerocket, considered an older property, can have new users recognize its new life.

Blog Search May Suck, But What Do We Really Want?

By Rob Diana of Regular Geek (Twitter/FriendFeed)

In the past few weeks, the 'blog search engines are bad' complaint has resurfaced. This seems to reappear every few months, and for good reason. Blog search is not really changing. I complained a few months ago that blog search was broken and a month later reiterated my feelings when Technorati went down and nobody cared.

This time, Steve Rubel complains that blog search is in a pitiful state. His lament seems to be that the blog search engines are not returning real links to his blog posts. I could be wrong in my summary, but this is the real point of trackbacks, which most blog platforms still support, I thought. I am not saying that I disagree with Steve, I do believe that blog search is in terrible shape. Mark Evans questions whether blog search is just too hard a problem:

Maybe the blogosphere is simply too difficult to track given it changes so quickly and there’s so much to spider. Or maybe Google believes there are bigger opportunities elsewhere.

Mark even asked for a better blog search (and a few other things) from Google for Christmas. Part of the problem that people are mentioning is that Technorati and Google Blog Search are returning links from blog rolls and not just links from within posts. Google Blog Search is actually asking for help if you see this problem.

However, I think the conversation regarding "finding links" is missing something. What do we really want in blog searching? Are we only searching for links to our posts? Are we searching for blogs that are talking about a specific topic? Are we just searching for new blogs to read? Are we really just trying to find out where our blog ranks, like Technorati's authority?

Part of the problem is that we are focusing on one issue with blog search. Basic link searching will probably always suck because of the problem with spam blogs. They will add links to some sites and detract from others. Spam is just a hard problem to fight, so we probably will have to live with some of those problems. The other questions are much more interesting, but I am not sure that people really want those types of features. Do we want to use something like Technorati to find new blogs? Or are we now using FriendFeed and Google Reader shared items to find new things?

My thinking is that beyond Technorati Authority, people have left blog search behind. Because of this, blog search is not going to be seeing innovation by itself. If you look at Compete and compare traffic of Technorati, Google Blog Search, IceRocket and BlogPulse, you will see that the combined traffic has decreased over the past year. My estimates put the decline in traffic from Technorati and Google Blog Search at 30%. Obviously, there is little traffic or revenue to be had. As you can see, there is no real reason for anyone to try to compete with Technorati. It would be a competition for a dying space.

If you are trying to find who is talking about your post, blog links are only a small part anymore. Social media has changed where the conversation is occurring. The conversation is still happening on other blogs and in the blog comments, but there are other sites included as well. Social news sites like Digg, Mixx and Reddit have comments from various people. Other social media sites like Twitter and FriendFeed also promote comments on their sites. It is time to stop complaining about blog search. It is time to start looking at the bigger picture, find the conversations and join them.

Read more by Rob Diana at RegularGeek.com.