Collecta Delivers Real-Time Search for MySpace

Any time I hear the word MySpace, my inner geek coughs and the eyes tend to roll a little. But to other geeks, who recognize the social network's 75 million users are posting a significant amount of increasingly rich media every day, the ability to harness this flow of updates and find information sounds like a true tech challenge worth pursuing. Collecta, a real-time search engine best known for indexing Twitter search, blog posts, photos and videos, this morning has introduced a site-specific search engine just for MySpace, pushing their discovery engine toward what CEO Gerry Campbell called "a different vibe and message than any other service."

MySpace, part of News Corp., while languishing in comparison to the juggernaut of Facebook and the geek hipness of Twitter and others, has become something of a hangout for creative artists and consumers, giving the site a tremendous amount of images, videos and text flowing through the network. In addition to this data, one of MySpace's hallmarks (or quirks) has been its mood features, and a highly entertaining way of language, with all sorts of misplaced capital letters, caps lock and exclamation points. The result is a flow that Campbell called "monstrous" and "rich".

In 2009, as mentioned in the wrapup of my predictions post entered at the beginning of the year, real-time became legitimized. In a conversation I had with Campbell yesterday in advance of this announcement, he said that "people are beginning to expect data is fresh and hot," adding "We see this as the fabric of the Web." Collecta's mission is to not only grow traffic on their main site, at Collecta.com, but to enable site-specific searches for other brands to bring real-time search to their content. The first trial was with branded identi.ca search, and the second is with MySpace, which you can find at http://myspace.collecta.com/.


MySpace Search, Powered by Collecta
"We have, since the inception of Collecta, said our destination site is important to us, but equally as important to our strategy is to make sure others who can take advantage of the real time platform can feed into us, or in other cases, they can start with a finite set of data, and we can turn on a full, streaming, bells and whistles site, to tap into the vibrancy and excitement of the community," Campbell said yesterday.

Differentiating in a world of multiple real-time search engines can seem difficult to the typical visitor. Lumped in with OneRiot, Twitter Search, Topsy and others, Collecta is trying to present more than just the newest results, with Twitter dominating, but to also present hot topics in context. The site's front page, echoed on their MySpace specific search, highlights a photo, a story, an update, and a comment, from the real-time Web.

The hot topics on MySpace become especially interesting when mood is involved - giving the results a very emotional feel. In response to the failed airplane bombing on Christmas, the response on MySpace was very guttural, as moods displayed just how MySpace's members were taking the news. In more positive news, you can see reactions to movies or music, such as "Avatar" (See MySpace search for Avatar Movie) and get moods displayed alongside the messages, ranging from shocked, to inspired, rejuvenated and impressed.


MySpace Moods and Updates Around the Avatar Movie
Lest we get too caught up in the frequent hype around Twitter, the site's messaging traffic is still measured in the tens of millions per day, and Campbell reported that MySpace's flow is at a much higher volume. The difference is even more dramatic when you consider how many retweets are counted in that number.


MySpace Updates and Moods on the iPhone
To separate the signal from the noise on sites like MySpace and Twitter, Collecta is working hard to also include concentrated content from traditional news sources and blogs - working to maintain the integrity of a single blog post that may have dozens of retweets. One approach the company has taken is to have a human editor work to curate the data, and then try to match that activity through algorithms.

While many of us may not have ever registered MySpace accounts, or logged into our long-since dormant accounts, the information and moods flowing through the new Collecta-powered MySpace search is very interesting, and a good proofpoint for the real-time search engine pointing to a new data set. Check it out here: http://myspace.collecta.com/

TweetDeck Intros Twitter Directory, Expands Social Network Support

When TweetDeck first debuted more than fourteen months ago, it changed the game in terms of what users expected from a Twitter client. Iain Dodsworth's creation took Twitter out of the Web and onto the desktop, and introduced concepts such as Groups and integrated search (then done with Summize). Following the product's one year anniversary in July, Dodsworth is expanding the vision of TweetDeck to be more than just a Twitter client, instead acting as a "browser for the real-time Web". Today, TweetDeck moved further in this direction by adding MySpace support, expanding its integration with Facebook, and interestingly, starting a hand-selected Twitter directory that sits in between Twitter's controversial Suggested User List and the anarchy of WeFollow.


The New TweetDeck (Click for Full Size)
For diehard TweetDeck addicts, the changes are obvious. Instead of a string of third-party integrated services, like 12 seconds or StockTwits, you see only the major social networks - including Twitter, Facebook and MySpace. Each has sub-buttons when you select the top level site, and you can select an action below. The additions now mean you can view your entire Facebook stream in TweetDeck, including videos, photos and other social activity, including, yes, status updates. From within TweetDeck, you can also organize Facebook friends into groups and see photo albums without opening the Web browser.

While we may turn our nose up at TweetDeck's MySpace integration, Iain and team are trying to make the application a single destination for the Web's most popular networks. Facebook and Twitter are clearly growing like weeds, and Dodsworth's pet project is positioned to capitalize on that growth - with or without the "real time Web" buzzword.


The New TweetDeck Can Manage Your Facebook (From My Wall)


The New TweetDeck Directory
Meanwhile, the TweetDeck directory is a clear improvement over Twitter's unexplained Suggested User List (SUL), but looks like it's at the beginning stages. From http://tweetdeck.com/beta/directory/, you can see Twitter users, organized by topic, along with the number of users included. Should you find a group of users you like, click "Add column", and their tweets will be displayed alongside those groups you have already configured. No group in the directory has more than 50 accounts, but some can be quite small, such as "EU Politics", which sports only three. The idea? The site says: "Sometimes it’s hard to find people talking about things you’re interested in on Twitter. So we’ve created the TweetDeck Directory to make it easier to find and follow your favourite subjects, a bit like a TV Guide for Twitter channels." This is similar to WeFollow, where people can tag themselves and be included (although the site is extremely high-follower centric).


Selections from The New TweetDeck Directory
Clear benefits to the new TweetDeck, slugged with version number 0.3 include the ability to browse Facebook and Twitter together in parallel. Should you be one of the odd users who also manages an active MySpace profile, then the story gets even better.

In an e-mail introducing today's changes, Iain clarified the goals, saying that with today's Internet being as much about streams as active Web pages, that " people need a new way to filter and interact with the current generation of online properties." He is clearly trying to take TweetDeck beyond Twitter - becoming what could be the future of social browsing.

Editor's Note: This story was intended to come out in a few hours, when the software was available, but other publications have released early as well - so the proverbial cat is out of the bag.

Social Media Outposts: Maintenance

By Mike Fruchter of MichaelFruchter.com (Twitter/FriendFeed)

This is a continuation of last week's post regarding creating social media outposts. The first part was creating outposts or as I refer to them, tollbooths. The core objective is for organic search engine traffic, and reserving the brand's identity on the given social networks I have chosen. It's no secret anymore that social media optimization works and it works well with regards to search engines. In the previous post, I outlined my reasons for choosing the social media platforms, today I will delve into maintenance, which is basically updating the outposts.

Maintenance starts with automation:

Automation is key to making this work. My outpost task is for commercial use, so it's not a viable option for me to manually update all of these outposts. Some of the outposts will have to be manually updated, but the majority of them will be automated. I will be covering some of the tools and features for automation that I use in this post.

Blogger:

Since I will be using multiple Blogger.com accounts for this task, and updating the majority of these blogs at the same time, the solution is post by email. This works because the blogs I will be updating are going to be receiving the same content. This also works with Wordpress blogs.

I simply create a mail list with all the distribution blogs post to email addresses. Using Outlook or Gmail, I compose the blog content. The subject of your email letters will be the titles of your posts, and the body of the emails will be the posts themselves. To include an image in your post, you can attach an image to your email. You can also use plain text or HTML when composing your posts via email.

Twitter:

To send status updates to Twitter, I will be using TweetDeck. I prefer TweetDeck because of the ability to group my followers, and because nothing comes close to it, at least for a Windows client. TweetDeck also allows you to post status updates to Facebook. There is one drawback though, presently you can not use multiple Twitter accounts on TweetDeck. This is a major hurdle as I will need to be updating multiple Twitter accounts at the same time. Seesmic would be better off for this task because it supports multiple Twitter accounts and grouping. Both of these are desktop AIR apps and are memory hogs, so there are plenty of other solutions for posting to Twitter. Eventually the clients will be taking over these Twitter accounts and will have their own preferences on how to post to Twitter. Most of these clients are not too tech savvy, and in speaking with them, the majority of them are used to using a browser for everything. Using Twitter.com to post will probably be the road they take.

Facebook:

For updating the Facebook fan pages I will be using a few of the built in options as well as using a few applications. For my objectives, I'm only concerned with automation for videos, status updates and notes. There are a ton of Facebook applications you can use for customizing your Facebook fan pages. Read this Mashable post for a good starting point. Spend some time browsing the application directory for a full sampling of all the current Facebook applications.

Status updates:

There are a few Facebook applications that will do this using your Twitter account's RSS feed. One that I have been testing out is RSS Connect. You can also use ping.fm to update your fan pages too. There are a few other tricks to do this, but either one that I mentioned should be suffice.

Notes:

This will be done by using RSS. Simply add your blog's RSS feed, set it and forget it.

Importing video:

Videos for the fan page will be imported in from our YouTube channel. You can either upload them manually to your page or use YouTube Video Box or YouTube Box for automation.

Importing photos:

I do this manually, as I want to be selective on what photos I add to the fan page. I suspect there is probably an application for this. I also allow on the the fan pages for tagging and adding of photos by fans.

Create custom boxes:

With basic HTML knowledge you can use Static FBML to create custom boxes to cater to your fan page needs.

MySpace:

This outpost will be pretty much bare-bones. Its only purpose will be for branding and vanity url purposes. I will customize the layout, upload a few target videos, link back to my central hub, fill in some profile data and that's all. The application gallery is very weak. While there is an option to export blog postings made on Myspace, I did not find an application to import RSS feeds into Myspace. MySpace is the weakest link in my outpost strategy, again only being used as a branded outpost and that's all. Set this one and forget it.

YouTube:

YouTube will be used for the main video hub. All videos are uploaded to YouTube through YouTube.com first, then distributed to all the outposts. There are tools to create videos and upload them to YouTube directly, I prefer using their website to do this. With our YouTube channels, the first thing we did was customize our channels.

1. Log into your YouTube account. Click the yellow "Edit Channel" button.
2. Set up your channel information - website URL, profile picture (88x88) and description.
3. Within Channel Design scroll down to "Advanced Design Customization". Set background, link and border colors.

If you are looking to automate the YouTube upload process, a good site to use for this is TubeMogul.com. TubeMogul will allow you to send videos to YouTube as well as Viddler, Vimeo , and a whole slew of other video sites.

One tool that does it all is ping.fm:

You can use ping.fm to pretty much update all of your social networks. Ping.fm supports over 40 social networking platforms. I have tried it out in the past and it works pretty well. One word of advice is not to cross your streams. The last thing you want to do is have double or triple updates of the same message broadcasted across your social networks.

That's pretty much the tools of the trade that I recommend and or use for updating my outposts. I'm still pretty much old fashioned and prefer manually updating the majority of my content, but when it comes to bulk and that's what this project is, these tools, once set up, save a lot of time and effort. In the end, it's all about working smarter not harder.

The next post, part three, is not necessarily about outposts, but more on brand monitoring and a big part of that is monitoring the social media networks for brand mentions. Stay tuned...

Image by Rejar under Flickr CC

Read more by Mike Fruchter at MichaelFruchter.com.

Creating Social Media Outposts

By Mike Fruchter of MichaelFruchter.com (Twitter/FriendFeed)


Roll-Your-Own Social Media Campaign: Outposts

I recently started a new job at a software company. One of my responsiblites is creating and launching an effective organic SEO & social media strategy for our customers. Our customer base deals primarily with the auto industry, not the keenest when it comes to marketing on the Internet, much less social web. The majority of our customers spend their advertising dollars on print, TV and radio ads. This strategy for the most part works well, as it's locally targeted to a geographical region.

My main objective with this task is primarily for search engine purposes only. Creating back links and outposts. Brand monitoring is also another objective. This is a roll-your-own strategy tailored for the three objectives I mentioned only. Educational training on social media comes later. These type of clients are salesmen who are on the sales floor all day long trying to move product, and often these clients will have an employee assigned to the Internet division, but that employee usually does not know the first thing about Internet marketing. Their sole task is updating online inventory and responding to Internet requests. These are the employees who will require ongoing training about Internet marketing and more specifically social media marketing, engagement and interaction. More on that on a future post, but lets get started.

Think of outposts as a sort of toll booth. This is the analogy I'm making here. It's pretty much the same in real life. On the Internet there are many toll booths for many destinations. You need to own and operate that toll booth, instead of your competitors.

1. Reserving and creating the brands name online, aka vanity urls.

The first step is creating accounts on the major social networking sites. All I'm concerned with at this point is Twitter , Facebook , MySpace , YouTube and blogging. Blogging for this objective will be using Blogger.com, eventually leading to in house blogs as well as hosted on the brands website using WordPress. I need to reserve the brand's name on these networks for search engine traffic, but equally important is to keep them out of the hands of name squatters and potential competitors. I'm not concerned about the smaller social networks, they can come at a later point if needed.

Why choose Twitter, Facebook, MySpace, Blogger and YouTube?

Blogger:

• The ability to create dozens of blogs utilizing targeted keywords.
• Easy to use with no learning curve.
• Vanity URLs
• Google juice
• Marketing
• Branded outpost

Self hosted WordPress blogs will eventually be the main informational hub for consumers

Twitter:

• Real time search capabilities.
• An API we can hook into to pull and post data.
• Consumer interaction, engagement & lead generation.
• Broadcasting inventory, specials, etc.
• Vanity URL & tweets are indexable by search engines, Google being the prime target.
• Branded outpost

Facebook:

• The ability to create a public branded fan page & vanity URL
• Public pages are indexed by search engines. Google being the prime target.
• Consumer interaction, engagement & lead generation.
• Rich multimedia environment.
• Branded outpost

MySpace:

• Vanity URL
• Public pages are indexed by search engines, Google being the prime target.
• Multimedia environment, primarily will be used for video/photo purposes only.
• Branded outpost

YouTube:

• Vanity URL
• Distribution hub for videos created in house.
• Ability to create a custom channel.
• Embeddable share options for videos and soc nets.
• Indexable by search engines, great for Google juice.
• Branded outpost

2. Creating consistent brandable outposts.
Now that all these accounts are created, it's time to turn them into outposts. Remember an outpost is used for driving traffic back to your central hub. The hub in this case is the brands website.

• Outposts need to be streamlined and most importantly consistent across the board.
• Corporate contact information, banners, logos and URL name should all be the same.
• Outposts always link back to the central hub.
• Always use targeted keywords in profile information.
• Goal is to achieve uniform omnipresence on all outposts.
• When information is changed on the central hub, it needs to be reflected on the outpost.
• Link back to all your outposts. Always remember main emphasis is on the central hub.
• Encourage following and fans on your outposts and always follow back.
• Keep the outpost fresh with content as often as possible, this is key for search engines.

That's part 1 of this roll-your-own strategy. Outposts are relatively easy to set up and maintain, and are key for organic search traffic. Part 2 will cover maintenance of the outposts and will also dive into brand monitoring.
Image by thetruthabout under Flickr CC

Read more by Mike Fruchter at MichaelFruchter.com.

Is RockYou Trying to Commit Startup Suicide?

By Mona Nomura of Pixel Bits (FriendFeed/Twitter)

RockYou, the popular Social Media widget platform, has won awards. They've also raised more than $50 million in funding. They may have outstanding applications and widgets, but the company seems like it's trying to commit start-up suicide - by e-mail. If e-mail etiquette faux-pas were a crime, they would have a life sentence, as RockYou has leaked private information not once, twice, but three times - yesterday's being the most recent example. Yesterday, RockYou forgot to BCC recipients, again, and blasted an e-mail exposing everybody's address in the CC field.


(e-mail addresses and source blurred out for privacy reasons)
At least this time, RockYou only disclosed e-mail addresses. Last November, RockYou's accounting department sent a mass e-mail requesting W-8/W-9 information to a mailing group address.


It sounds harmless, but according to my source, people were replying to the mailing list with private information. One company even attached a scanned copy of their W-9. RockYou took immediate steps to rectify their mistake by sending another e-mail, asking the recipients to instead fax their private information.


Two major errors even after they were reamed for their first error. RockYou's first major offense happened on September 16, 2008, when they sent an e-mail announcement of the site redesign -- revealing 200+ e-mail addresses. (full e-mail too long to display here, but can be viewed here, here, and here) Apparently, the recipients were added to third party spam distribution lists which caused a bit of frustration. So much so, a Facebook group: "RockYou Leaked Mailing List Support Group" was spawned from RockYou's mistake. How and why they continue repeating the same mistakes is beyond me. Especially since the second mistake could have lead to severe consequences because their ad-partners were replying to the mailing list with tax information. But oddly, the company continues to get raves from the Facebook fan base, despite the issues.

After the first major screw-up, AllFacebook's Nick O'Neill published a blog post and Tweeted:


But where is the post on AllFacebook?

404 - hmmm.

Odd. A quick Google search led me to an archived copy here and the AllFacebook blog post was copied and pasted on the Facebook group's wall. An excerpt:

"How large this slipup is has yet to be determined since I haven’t had time to parse through the hundreds of emails that were displayed. One thing is for sure: Aaron Choi will probably be jobless starting tomorrow."

AllFacebook published the article and immediately took it down - bizarre. Either which way, it is irresponsible and careless for a company to keep repeating the same mistake. Especially after cluttering the recipient's inbox with follow-up apology e-mails.

So even if e-mail etiquette may be a lame subject, faux-pauxs still occur.
Don't forget to BCC, folks!

Michael Arrington of TechCrunch also caught yesterday's slip here: RockYou Continues To Combine Spam With Stupidity

(Thank you, D!!)
Read more by Mona Nomura at Pixel Bits

Face It: Facebook Needs A Facelift

Guest Post By Adam Singer of The Future Buzz (FriendFeed/Twitter)


image credit: pshab
I've written previously that Facebook and MySpace are the modern AOL and Prodigy. I stick by that. The great walled gardens of the web live on more than a decade later, resurrected by Web 2.0, but just as closed off, spammy and unexciting as before.

I have been thinking about how little time I spend on Facebook and why the open Web and other social sites are far more interesting. Here are some observations:

There is no interesting content in Facebook itself

People who create great content don't do so within Facebook - they know better than to contribute their hard work to an area they don't control. The best content creators do so on the open web because they want to retain the value of their efforts. If you are a content creator (or a marketer) be careful with the amount of time you spend contributing content to a closed network.

I get it, you need to fish where the fish are - but use Facebook to draw people to a place you control, not one where you have to play by the rules of another network - that is dangerous. They could change the rules at any time, or there could be a mass exodus of users from the network as we have seen time and time again in the social areas of the Web, rendering all your hard work worthless. Use Facebook as a part of your outpost strategy, but draw visitors back to a unique spot that is yours.

Content sharing on Facebook is far behind the curve

I will see something compelling on Reddit/Digg, message boards/forums, blogs, StumbleUpon and other areas of the open web, and then days or even weeks later it ends up on Facebook. Facebook is fine at sharing friend-centric content like pictures of your last social gathering with a group, but it's simply not a place for discovering news, interesting blogs, or other valuable content. The content eventually gets into Facebook via links but by the time this happens, it is old news. In fact, just use FriendFeed and easily get everything in one place, customized exactly how you want it.

Facebook wants to keep you on Facebook

Their network is built to keep you on their site, which is something that never sat right with me about walled gardens. Google's OpenSocial platform and now Friend Connect are much nicer and I personally like their strategy more - integrating social elements with web properties that already exist and with tools that have real value. They seem more willing to let go and allow users to drive the network, not vice versa, a strategy I agree with.

No option to opt out of third party application invites

It is either all or nothing. You can use apps, but you don't get a choice to opt out of requests from others to add applications. Of course not, because Facebook wants to inspire developers to spend time developing apps purely for their system. It leads to me having to click "ignore all" when the end of every week looks like this:

Why would I want to add any of these apps? I have used Facebook since I was in college and it was a student-only network, and have watched it slowly degrade into a place equally as spam-filled as MySpace. Just because the layout is cleaner doesn't mean it isn't spam.

Facebook advertising is broken - both for advertisers and users

Many have reported that Facebook advertising results have been lukewarm at best. The ads they serve me are pretty terrible as well. I'll give you a quick example: I am single, so Facebook tries to serve me ads for dating sites. I have no interest in using online dating services, thus the ads are irrelevant to me. Facebook has the option of giving feedback on ads, so each time a dating ad is served, I actually take the time to give them feedback that the ad is irrelevant to me and vote it as such.

Concurrently, they serve me ads about marketing and music, things that are of interest to me and actually a good fit. So not only do I click the relevant ads, I go a step further and give them feedback that these are good ads, please serve me more of them. Yet I am continually served dating ads. I have a hard time taking them seriously as a marketer when they clearly have a system in place to improve the user experience but don't bother to use it.

Here are the ads Facebook is serving me (I took a quick screengrab):

Facebook gives you the option to click the "thumbs down" where you can let them know feedback:


I have been letting them know these ads aren't relevant to me for several months and they are still serving them. But why even bother giving feedback if no one is listening? Their system just doesn't learn.

You don't hear career success stories from time spent on Facebook...

Yet we hear great stories about people building their reputations or scoring jobs through LinkedIn or a blog all the time. All we hear about Facebook (and MySpace) is people losing their jobs or not receiving jobs due to inappropriate photos/content on the profiles.

For well-connected individuals, the "people you may know" function is useless

I can't remember the last time I actually knew someone in the "people you may know" section of Facebook. Yet they show these right on the homepage daily to all their users. As an example, I was served this today:

Facebook is offering these people as connections to me merely because we both went to UF (University of Florida)? That is hardly what I would call a connection, the number of people who went to UF is staggering, and just because we both went to UF doesn't make someone relevant to me. If that is the best they can do, they shouldn't even offer this feature at all. How about instead of people I may know, what about people with similar interests? That would actually be useful.

For example, I list some relatively obscure electronic music artists in my profile under musical preferences. If they connected me with others that have similar taste in music, that would actually be interesting. Also connecting me with other public relations or marketing professionals would be interesting too.

The way they are currently trying to guide my hand in building a network isn't very useful. It just seems like they have so much meta data on all of us but aren't using it in ways that actually would build value and draw us deeper into the network.

Difficult, perhaps impossible to gain critical mass with anything directed outside the Facebook platform

Again, this is by design - Facebook seeks to keep its users on their network as long as possible so they may gain more ad impressions. Applications, pages and groups within Facebook can easily spread within the network, but I haven't seen many ways to easily direct Facebook traffic outside of Facebook. MySpace too. This is all by design of course and why I mentally file Facebook in the "closed off" section of the web. I know Facebook just launched their connect tool, but I'd be interested in seeing what the actual results of that are for site owners. I'm not talking about sites like TechCrunch that already have critical mass, I'd be interested to hear the results from sites in the long tail.

The conversations on FriendFeed, on blogs, on Reddit, Digg, Twitter, etc. are far more interesting

The conversations on Facebook are not even close to the level of the open web, or even other social sites. Do you notice the same thing? Perhaps it is the poking, the cheesy applications, or the general nature that people carry on within the network, but I see far more compelling conversations outside the walled gardens. Perhaps it is because people with deep interests seek out specific networks or build their own, and view the general networks as less specific and relevant to them.

Wrapping up...

Facebook is actually useful for things like staying updated on what you're friends from years past are doing, but this doesn't provide any real value other than fleeting entertainment. The people I am interested in staying connected with I am already connected to in more useful ways.

My use of the internet is not to develop fleeting social relationships for entertainment, but to develop more valuable relationships with people to work and collaborate with on projects and ideas we're passionate about.

As it stands right now, Facebook just isn't all that interesting a place to spend time if you are seeking compelling content or looking to build a subscriber base, it is merely an outpost. Your largest opportunity is to build an audience for your brand or yourself in a place that you control. Remember, these monolithic social networks can fall out of favor quite quickly and hemorrhage audiences.

Devoting too much effort to any one platform, especially a social network like Facebook, is far riskier than working on a place you control where you can build multiple traffic streams to. This way if one stops producing you'll still have other options.

It's not that I dislike Facebook, it is just I have found the site to offer a better user experience in years past - and that is the opposite of what I would expect for one of the leaders in social networking. The experience on Facebook should be getting better, not worse. I know from conversations with colleagues I am not the only one who feels this way - hopefully they are listening and will work to improve things in the future.

Read more by Adam Singer at The Future Buzz

No, Tech Blogs Should Not Shut Up About Twitter

By Eric Berlin of Online Media Cultist (FriendFeed/Twitter)

Pete Cashmore at Mashable asks: Should Tech Blogs Shut Up About Twitter? Allow me to state for the record: no.

Cashmore, responding to some not-so-nice comments about Mashable on Digg, muses whether or not tech and online media blogs have "let our Twitter infatuation spiral out of control." However, he also notes that "Twitter, clearly, is the next big thing in social networking."

First of all, let's take a quick look at the recent history of "next big things" in social networking. MySpace absolutely dominated tech news and the blogosphere circa 2005 and 2006 (how soon we forget!), which transitioned to equally staggering coverage of "MySpace killers" and, of course, Facebook. Facebook apps and Facebook's meteoric growth are both reasons why it continues to enjoy a great deal of attention today.

Even though Twitter's audience size is relatively smaller than the MySpace/Facebook level kicking off 2009 (though its growth rate of 752% in 2008 was monumental), there's enough buzz, innovation, and compelling storylines surrounding the 140 character-based communications platform to warrant an intense level of coverage.



Are some/many blogs chasing Twitter stories just to get in on the hype and drive page views? Of course, but that's true of all big stories across any subject area.

All of that said, I relate to Cashmore in that I've thought about my own level of focus on Twitter. However, as I discussed over the new year's break, I've tried to focus on areas within the online world and social media that intrigue me without worrying about outside factors, so if I personally focus "too much" on Twitter, so be it!

Now, here are reasons why I think that Twitter deserves lots of obsessing and coverage in 2009.

It has the potential to go "mainstream"
There are pretty good arguments on both sides for whether or not Twitter has the potential to go "mainstream" (check out a great discussion of this topic here). I would argue that it does have the potential, which we can roughly define as 10 million users or so. Either way, Twitter's explosive growth and massive potential warrants ongoing coverage.

Twitter apps, plug-ins, and add-on services
Twitter's open API has opened up a flood of innovation around building tools and services that benefit the Twitter community. Much like Facebook's development platform, Twitter has smartly tapped into the resources of the "crowd," allowing its audience to become tied to and invested in the success of the underlying platform.

It's where the geeks, influencers, and increasingly the cool kids are at
Even though Twitter has been around a little while (by webby standards), it's early adopters and geek enthusiasts have not abandoned it, even though bright and shiny objects such as FriendFeed came calling… along, let's not forget, with a bunch of would-be Twitter killers such as Pownce, Identi.ca, Jaiku, and Plurk.

It's starting to spill over into mainstream media and regular (read: non-insane online addicts like us) life
CNN is promoting Twitter, comedians joke about Twitter, moms and dads and grandmas and grandpas are just starting to get into the swing of it. Quoting myself from last month's the Twitter mainstream debate: "It is intuitive enough that "civilians" can hit the homepage, register, post their first post and add a few friends within a minute. They can also quickly "get it" and see benefits." In other words, Twitter is for real."

It's an important part of the overall storyline
We're in an interesting period right now. I'm tempted to say "unique" but every phase or era is unique in its own way. What we do know is that the economy is in recession, but that the underlying issues have little to do with the tech sector. But what has happened is that the downturn has shut the door on the loosely-termed web 2.0 era, which had already been in its silly season anyway.

I like to say that we're in a post-web 2.0 era. It's not web 2.0, it's not web 3.0 (whatever that will come to mean, led by crazy semantic web or mobile technologies, or something). What we do know is that web communities, social networks, or whatever you want to call them, continue to evolve.

Think about it. Even though MySpace is still one of the most popular websites – and a social networking website at that – on the Internet, no one really talks about it anymore. MySpace is part of the past, while Twitter is right in the center of the conversation of where things are now, and where they're headed.

It's got a good beat that you can dance to
Okay, maybe it doesn't. But the point is that if you hang out on Twitter, you feel a pulse of activity that lets you know that people are meeting, engaging, and chitchatting.

People who love Twitter love it because it fits a need in their life. And as I've written about before, a key reason why its strong growth continues is because its flexibility allows it to fit different kinds of needs for different kinds of people.

Read more by Eric Berlin at Online Media Cultist

Quantcast Shows Which Services Rely Most on Their "Addicts"

If you're like me, you have a list of sites you visit just about every day, without fail, and some may even be visited multiple times a day. Whether you're a frequent visitor of Google News, CNN.com, Facebook or Twitter, site and service owners know they can count on some consistent traffic from their regular visitors, in addition to natural traffic from external links or search engines. Web traffic measurement company Quantcast tracks much of this data, and has even gone so far as to categorize the most frequent visitors to some sites as "addicts", defined as those who visit a site more than 30 times in a single month - the "hardcore segment of a site's audience". As it turns out, some popular Web services rely on these so-called "addicts" for more than a third of their total traffic, and at major social networks, that number is as high as two-thirds of all visits.


Quantcast Defines Addicts as 30 or More Visits a Month
While Quantcast isn't as well-known as its competitors, including Compete.com and Alexa, it is making an attempt to track site and service's traffic, giving significant demographic information for sites, and helping advertisers try and find a perfect match. While the service doesn't claim to have sufficient visitor detail for all sites, many of the largest are now being directly tracked, meaning the data is extremely accurate.

This means that Quantcast isn't simply returning a site's total visits in a given timeframe, as well as whether traffic is increasing or decreasing, but what its users look like, and if they're addicts, regulars, or just passing through.

Some notable data shows:


FriendFeed Trails Twitter In Less-Addicted Regular Users
Twitter.com: 1% of all users are addicts, who drive upwards of 34% of total site traffic. An additional 25% of users are regulars, who deliver 40% of site traffic, meaning that the remaining 26% of traffic comes from the 74% of users who are merely passing by.

FriendFeed.com: Less than 1% of all users are addicts, who deliver 25% of all total site traffic. An additional 4% of users are regulars, who deliver 8% of site traffic. Fully 96% of users are seen as just passing by, accounting for 67% of visits.

This data tells me that FriendFeed has a real problem in converting casual visitors and making them regulars. You are either one of the "addicted", or you're probably not using the site at all. There's practically no middle ground. Twitter also clearly has its addicts, but it also has a healthy middle base of users who check in less regularly.


Facebook and MySpace Primarily Cater to Their Addicted Base
Facebook.com: 11% of all users are addicts, who drive 62% of all site traffic. A robust 53% of users are regular visitors, who give 34% of visits, and the remaining 36% of passers-by only deliver 4% of traffic.

MySpace.com: 20% of the users are addicts, providing 74% of all site traffic. Another 58% are regulars, giving 24% of visits, while the 22% of passers-by are only giving 2% of traffic.

That "addicted" users of Facebook and MySpace provide greater than two-thirds of page views is no surprise. Instead of being engaged on the "real Internet", many users log in to their walled gardens and stay there for some time. And there's not much benefit to being a passer-by for either service, so that doesn't deliver much traffic at all.

Outside of the social networking and lifestreaming spaces, you can look up virtually any Web site and see how much they rely on addicts, provided Quantcast has the data. Quantcast says only 9% of eBay users are addicted, giving 61% of visits. 16% of DrudgeReport visitors are addicted, providing 78% of visits. 2% of LinkedIn users are addicted, giving 36% of visits.

There's practically a catch-22 in business when it comes to appeasing your addicts. Lose your most ardent users, and you could find them to be your most vocal detractors, as they feel looked over and spurned. But if you appeal too much to your most addicted users, you could overlook some major gaps in your product that prevent it crossing over to the mainstream. How can you convert those casual passers-by into regular users or even addicts? Therein lies the struggle of growth. Quantcast gives us a glimpse into how many sites are faring in this battle. The question is, can the data change behavior?

Never Say Never Online. We're Keeping Records, You Know.

Two integral characteristics to the Web are that it is first, constantly changing, and second, practically everything is saved. So if you, like me, and many others, have ever said you will "never" do something, or will "quit" doing something never to return, you're just setting yourself up to be wrong. And once you undo that promise, you can look pretty silly in the process. So, if you are wavering in whether or not you will use a product, or if you're thinking of walking away from one you have already tried, it probably makes sense to keep the dialog internal, instead of sharing with the masses.

First, let me point out how dumb I was for trying this.

In January of 2007, I said, Why I Stopped Using IM and Won't Use Twitter. I wrote:

"What is said over IM is very rarely business, and prevents people from getting work done. It's a significant time-waster, and a technology whose time has come and gone. The idea that I would take it up a notch and tell Twitter my every step is yet another task that would get in the way of my actually working, so we're not interested."

So... yeah, how did that go? Well, a full year later (a long time hold out for me), I announced I "jumped the shark" on Twitter, and started using it. Almost a year later, I've now updated my Twitter account more than 1,400 times, and am following or being followed by about 4,000 people each direction.

In March of 2007, I took things a step further, and thought I'd be smart about saying not just one but TEN services I would "never" use. In a post titled, "Ten Geeky Technologies Not Coming to Our House", I listed Skype, Twitter, Linux, Plaxo, MySpace, BeBo, Piczo, XBox, PS3, the Wii, AIM, ICQ, Jabber, Yahoo! IM, GTalk, Delicous, Flickr and EV-DO as things that would never make it in our home. In case you were counting, yes, that's more than 10 items, but I had grouped the game consoles, IM clients and social networks, for example.

So where do we stand? I have a Skype account, which I've used maybe three times in total. I have a Plaxo Pulse account. I signed up with a MySpace account, just to search for times my content was being used or linked to, we are big fans of the Nintendo Wii in our home, I've used Google Talk several times from within GMail, and I bookmarked almost 2,000 different Web sites on my Delicious account this year alone. Add onto that the fact I use my Flickr account for some photos of the twins, though I prefer SmugMug, and I look like a complete fool. Clearly, the mistake was mine to even say I was going to ignore these products, because in the interim, not only did those products get better, but I found more than an edge case to use them.

The same rule applies for those who might be using a service, and then loudly say they are quitting, never to return. Why do that, unless you're either looking for attention, or hoping others will join your cause?

For example, Mark Hopkins (formerly of Mashable) quit FriendFeed back in October, during a very political time for the site. He is back, of course, after a two-month hiatus. Similarly, when directeur, the creator of NoiseRiver, said he was going to leave FriendFeed (which we covered in October as well), the vacation didn't last all that long. He was back and active on the site within days.

More visibly, Jason Calacanis claimed in November that he was retiring from blogging, preferring to use an e-mail list to get his word out. While the e-mail list is alive and kicking, and growing, he has started posting to his blog again, practically every day, even if just to post pictures, or add a copy of his newsletter. It happens.

In May of 2007, we covered a topic I called "blog fatigue", specifically pointing to a few folks who were taking a breather from their sites. Truth is, we could all use a breather sometimes, be it from the blogging, or any services, but rather than say we're never going back, or never going to use something, it makes more sense to both keep an open mind, and probably, a closed mouth. I've proven I can be a leading indicator of nonsense, so don't expect me to tell you what I'll never use. I just might change my mind later.

Are We Really That Addicted To Social Networks?

By Corvida Raven of SheGeeks.net (FriendFeed/Twitter)

I think we may be taking social networks a little too far or too seriously. As MySpace underwent rapid growth, we saw one cell company relentlessly market to its audience: Helio. Do you remember the Helio? They were a mobile virtual network operator (MVNO) that launched back in 2006. They marketed their phones to those who were serious MySpace addicts. Essentially they offered MySpace on the go, before all the mobile apps were made available to the public. Since then, there have been talks of Virgin Mobile acquiring Helio this past September, but you could esentially call Helio defunct at this point.

Today I caught wind of an announcement for a new Facebook phone. Is this where we are headed, people? Are the Facebook and Myspace apps not enough that we need entire cell phones dedicated to these social networks? Or are people just looking to get rich quickly off of the hype surrounding social networks? And it's not as if these have a record of working - remember Mobile ESPN?

These devices serve the same purpose as the Web site itself! Who in their right mind is going to spend money to access the site on the go via a completely different phone, when they can just as easily get an internet data plan added to their current cell phone to access the site or simply wait until they are near a computer. I'm beginning to wonder what mainstream is really thinking about when they see the hype that surrounds social networks. As much as I'm addicted to Twitter and FriendFeed, I would never purchase an entirely separate device just to access them. What's the point? I sense the beginning of a serious addiction problem for those that take things this far.

What do you think of technology like this? Is it a waste of money for both consumers and the company? Or will they become the next big thing in the future of tech?

Read more by Corvida Raven at SheGeeks.net.

Are Social Networks The New In Box?

By Corvida Raven of SheGeeks.net (FriendFeed/Twitter)

There comes a time when an Internet addict must step out of their in box... and into another one. Anyone that receives a ton of e-mail can relate to the headaches that just thinking about your in box can cause. Can you imagine sifting through hundreds of e-mails on a daily basis? Wayne Sutton does. Major bloggers do this all the time. So, it should come as no surprise that more people are referring new connections to their social networking profiles as their default way of contact instead of giving out their e-mail addressess.

I can admit that lately, I've referred more personal connections to my social network profiles instead of my Gmail address. Why is this change taking place? Here are two theories I have:

1. It's (Psychologically) Easier to Manage

You may be wondering how hopping from social network to social network is easier than managing all of those messages in one central location. Simple: information overload. When you look at your in box and have over 100 messages to sort through, your mind may automatically drain of energy. The task ahead could seem daunting. However, if you break down those messages and place them in separate locations, it's the same as breaking down a large project. Sure, spreading your messages out could require more time, but at least you'll still be encouraged to get through them all. It also beats staying on one site for numerous hours, reading and replying to messages.


2. Mainstream Adoption

This may seem a little out of left field, but I think the adoption of social networks into the life of mainstream Web users is causing more people to use their social networks as an in box. I have no idea what the e-mail addresses are for my friends that are not early adopters. How do I contact them? Through Facebook, MySpace, and DowneLink. These are all mainstream social networks that my friends live in. Most of my friends head to these sites before checking their e-mail. In fact, some of them only check their e-mail to see if there were any notifications sent to them from their social networks, which may even be the only e-mail they receive (outside of spam). As the mainstream moves onto these social networks, you can bet your bottom dollar that they'll be directing their new friends to their profiles. It's not just about being able to see more information than an e-mail address could ever give. It's an easier and more logical way for them to manage their social network.

Are social networks easier to manage than a standard in box? For some it could be a nightmare hopping all over the place. For me, it's great. It helps me to effectively separate my personal life from my online life. For my friends, it's a default setting and one that they wouldn't change. Is your favorite social network becoming your new in box?

Read more by Corvida Raven at SheGeeks.net.

The Valley's Proponents Become Its Critics in Hard Times

Friday's stock market roller coaster was one to remember. With the Dow Jones Industrial Average at one point down more than 500 points early in the session, again, a colleague and I headed to lunch just before noon with the market down more than 400. As we ate, the TV screens alerted us to a market rally that saw the market reverse course, racing beyond the break-even mark to crest at almost 200 points up, only to fall back down to a loss of more than 100. In between bites and conversation, I'd pass along a report: "Down 200. Down 100. Even. Up 50. Up 150. Even again." My latest position in Apple, created just Friday morning, at one point was up 10 percent in the space of hours - making me feel good, if just for a day.

The rise and fall euphoria and despair that we've all seen as the market rises and falls (and falls and falls in recent weeks) is not uncommon. The crowd mentality sees us piling on to negativity when things are bad, and blocking out risks when things are good. But even as things have gotten a lot more tight in our own personal financial accounts and 401ks, banks have gotten wobbly, and credit has gotten unstable, many of the major tenets that saw the Web 2.0 world lauded just a few months ago are still there - namely the ability to start a new company for much less, to attract a solid user base, and reduce burn rates to a level that wouldn't require significant funding. This means that even in times of scarcity, there's room for innovative ideas. And for those companies that already raised sufficient funds, or who have achieved profitability, their major focus should be hitting product milestones and gaining revenue, rather than worrying about keeping the doors open.

With the near extinguishing of companies entering the public markets in the last twelve months, combined with VCs saying funding will be tight going forward, and valuations lighter, the squeeze will be most noticed by companies looking to get the next series of capital, or those who find acquirers won't be offering the big numbers they had hoped. Many companies will be proposing hiring freezes to slow the burn, or letting non-essential people go.

But with that said, the technology advances that have let companies get off the ground for less mean the pressure from VCs and board members to turn thousands into millions and millions into billions is less than it was five years ago, when we saw a similar slowdown. Even Twitter, which has one of the highest profiles of "pre-revenue" companies, has only raised $15 million, a small fraction of the hundreds of millions given to Webvan, Kozmo.com and other high-profile Web 1.0 flameouts. Seesmic, which visibly laid off seven yesterday, also has raised a conservative $12 million or so in two rounds, and Silicon Valley darling, FriendFeed, has only raised $5 million in its initial round.

It has only taken a few months of bad news on Wall Street to see some of the most visible proponents of Web 2.0 startups start to pick on them and demand significant changes. But the calls for a route to revenue and product quality should have been there when times were good, not just now.

Most of today's Web companies don't need staffs of hundreds. They don't need seven-figure marketing budgets. And many are cutting costs on their technology infrastructures by turning to services like Amazon's S3. So the burn rates of years ago have lessened dramatically.

What recessions do is weed out the bad ideas from the good and move timetables. Great ideas continue to be supported and funded. During the last recession, LinkedIn was founded, in 2002. Google went from being a curiosity to a world leader, going public in 2004 after years of slowness for Web companies looking to reach the market. And in 2003, MySpace was started, following Friendster's 2002 debut.

That the economy's struggles will have far-reaching impact is not under dispute. But for Web companies that have been smart about keeping their costs low, and their revenue and profits in sight, they will power through. To prematurely call for their demise and dance on the grave of those that don't survive is not the way to go.

See also:

Dare Obasanjo: TechCrunch Turns Into F-----Company 2.0
The Inquisitr: Paging Chicken Little - The Sky Isn’t Falling

Spokeo: Ad-based Service Was a Failure, Declares Web 2.0 "Over"

A year ago, Spokeo entered my view as a service that would let you follow all your friends' updates across multiple social networks. At the time, the idea that you could see all their updates, from MySpace to Friendster, as well as follow all your RSS feeds in one place, was quite compelling. But even then, I said, "there's always the question of "How will they make money?" Not surprisingly, their approach of building a large user base, and slapping ads all over the place, gathering the pennies where they fell, simply didn't scale.

Their timing was also impeccably poor, as just two weeks after my initial post, FriendFeed debuted, ushering in a new level of expectations for social following and engagement.

Tonight, in a blog post by Harrison Tang, the company's founder, he writes that "as most of you would agree, the Web 2.0 era is long over", recounting that the company "ran ads for 3 months in the beginning of 2008, and we quickly realized that even if we grow the traffic by 100 times, we still couldn’t cover our basic costs."

In what's a complete 180 from their initial free model open to all who grabbed beta invites, Spokeo has revamped, making itself a premium play, and has flipped the data on its head, being less about tracking friends, and instead, tailoring it toward HR professionals who want to do some detective work on potential hires. (See: www.spokeo.com/hr)

This new model actually falls further into what people often called "Spook-eo", as the service can dredge up items you might have thought had been long since tucked away in the Web's archives. But Spokeo, after having launched with big expectations, has clearly scaled back, and is facing a new reality head on, trying to salvage something. As Harrison wrote, "Advertisers aren’t dumb, and they won’t pay for ads that don’t work forever." I've been outspoken in my distaste for display ads on Web sites, and think they're not the solution to all that ails the Web. Even services and blog networks more mature than that of Spokeo are going to struggle as ad budgets dry up, and differentiation decreases.


An example of an update within Spokeo's new interface

If anything, Spokeo has never been one to shy away from questionable publicity. You might recall in the wake of Google's auto-friending debacle last December, Spokeo made no changes and held their ground. But I don't know that I was waiting for them to declare Web 2.0 "over". Maybe the "ads + free" model is on thin ice, but Web 2.0 is and was about more than that. Should be interesting to see if Spokeo can turn the corner with their new approach, and if HR professionals will come their way instead of relying solely on LinkedIn. I think they'll find this new road a struggle as well.

Web 2.0 and Democratization of Data - Say What?

By Mona Nomura of Pixel Bits (FriendFeed/Twitter)

If George W. Bush and John Kerry campaigned for the presidency on the Internet four years ago, I wouldn't have seen the point and likely would have laughed in their faces. Who would have heard and listened to them? Fast forward to today, and the joke is on me.

In case you haven't noticed, both of the presidential hopefuls have a presence on the web. John McCain and Barack Obama have accounts on the major social networks, including MySpace, Facebook, YouTube channels, and even Twitter accounts. Social networking is no longer just for geeks. Web 2.0 is going mainstream and everyone (that means you, reader!) has opportunity to be more than an audience. Data is democratizing and everyone's voice can be heard.

Need more proof everyone has a voice that's heard? Take the Steve Job's false report of a heart attack debacle. A simple post on CNN's affiliate citizen journalism site, iReport, generated a massive ripple effect. Within minutes, the unconfirmed "news" spread like wild fire. CNN and Apple quickly issued official statements that report was false, major blogs picked up the story of falsified reports, but Apple's stock still dropped 10%. All from one silly rumor, started by a Joe Schmoe from who knows where. Everyone has opportunity to be heard. Hence, democratization of data.

So what does that mean?

Well, stay with me, as I take this a step further. Most of you probably know me through FriendFeed, where I spend almost 90% of my days posting random pictures and or links. Now FriendFeed was once dominated by veteran bloggers, Internet personalities, - basically folks who have been around for some time, and put years of efforts into their well deserved titles by their names - or the tech 'elite'. It's now been a little over three months since I signed up, and still can't believe I interact with the information sources where tech-news (data) start and circulate around. But honestly? The 'elite' in my eyes, are regular people who are a part of the FriendFeed I love so much. And it's not constrained to FriendFeed. Whether you or anyone else for that matter, likes it or not, there are so many people from all walks of life, from all over the world sharing and discussing information on all social networks across the board. How can every single voice not be heard? Again, democratization of data. And this is only the beginning.

Think about it.

New sites and services are popping up every month. Established, major Social Networks such as MySpace and or Facebook are adding features, functions, and tools encouraging users to share data. The way Social Networks will be used are changing. There are millions of active users like us, sharing our personal stories, the latest news, information pertaining to our professional life, or even stupid cat photos since we - the users, have the choice and control to share whatever we feel is important to share. The bottomline: Information is no longer consolidated, centralized, or coming from a few selected sources. Data is now and will only continue to be democratized.

The path is now paved, so the choice is yours. How will you exercise these options?

Read more by Mona Nomura at Pixel Bits.