Showing posts with label BuzzGain. Show all posts
Showing posts with label BuzzGain. Show all posts

August 04, 2011

IceRocket Melts into Meltwater With Acquisition

The world's best real-time and blog search engine doesn't belong to Google or Twitter. It now belongs to Meltwater Group, the SAAS company best known for its social media monitoring suite, as it now owns IceRocket.com, the under-appreciated but outstanding search tool I use multiple times daily, and recently recommended to Techipedia's readers looking for top tricks and tools. IceRocket, known by many folks mostly due to its being funded by Mark Cuban, has been working with Meltwater for a few years, and had previously provided data to other Meltwater acquisitions, including Jitterjam and Buzzgain (where I was an advisor).

Blake Rhodes, the one man band behind IceRocket, told me by email today that the service will continue to feed into these Meltwater properties, and will leverage both to make the service more robust, "hopefully getting more data in house, rather than relying on any 3rd parties," he said.

So why should you care? Because Icerocket quietly has built the most accurate, thorough and responsive real-time and blog search engine I have ever seen. I told everyone at the end of 2009 that they were tough to top and included them in my top ten list of sites I use every day at the end of 2010. You know me - I always go to the mat for services I think are the very best, and Icerocket is high quality. No other real-time search engine that I have tried gives me such comprehensive results in a lightweight format across as many properties as they do.

Rhodes will continue as an employee of Meltwater going forward as the company integrates its newest acquisition. I for one hope the site remains open and available, because to be honest, nobody else has got this nailed.

Disclosure: Theoretically, due to having advisor shares in BuzzGain, I am a Meltwater shareholder in some minor way which I have zero visibility into.

July 10, 2010

The Role of a Company Advisor, and How to Spot Bad Ones

Parallel to my public activity on the blog and in various social networks, piled on top of my real-world work with Paladin Advisors Group and the home life of raising twins, I have added a number of advisory roles to startups in the last two years. The first to come my way was BuzzGain (since sold to the Meltwater Group), and current positions include, in order of chronology, SocialToo, TeensInTech, MyLikes and QwoteBook. I've been approached for other roles, but for various reasons opted out. My activity with these companies, their founders, engineers and others, as well as seeing other activities from fellow advisors, has put me in a position to recognize the good and the bad, so I thought I would share.

First things first, an advisor to a company, especially a startup that is pre-revenue or in the early stages of revenue recognition, is not lucrative in any way. Most companies tag four or so advisors, offering 1-2% of the company, and in some cases much less, for their work, and no money changes hands. It's not an official position in the company, like an employee, and there is no fiduciary responsibility, as would be the case with board of director seats in a public company.

The role of an active and engaged advisor is to provide guidance and assistance to the company, using all their resources available, and to find opportunities for the company to find new partnerships, users or visibility where appropriate. This can mean sitting in conference calls with engineers where the service's roadmap is discussed, and offering feedback on direction or lobbing suggestions yourself. This can mean acting as an early adopter and finding holes in the product, sending them by e-mail and offering an alternative. It can mean introducing people at the company to people within your own network, who may be interested in the product themselves, or can bring the product more awareness. It can even mean sitting down with PowerPoint and cranking out a VC deck if fundraising is in the cards.

But in almost all cases, advisors don't write a single line of code, and the capabilities and direction of the company still comes from the CEO/founder and the engineers themselves who are turning ideas into reality. No matter of advice and enthusiasm can help when milestones are missed or priorities of the individuals impacting the company go astray.

What an advisor is absolutely not is an unabashed fanboy and overly enthusiastic booster of the product. Any time it is clear that an advisor has slipped from a partner of a company to an aggressive spammer who can't fail to mention the company or its products all over the Web, a line has been crossed. But it can be helpful for the person to have the company in mind when opportunities arise throughout the extended network, and to occasionally message on their behalf - with tact.

I initially worked with BuzzGain because I believed PR companies were doing a very poor job of targeting the blogosphere. That turned out to be true and I think still is. I teamed up with ReadBurner because I believe strongly in the act of highlighting popular shared items on the Web and enabling discovery. Unfortunately, that project didn't meet all my hopes and was closed at the end of last year. I worked with SocialToo because Jesse Stay had introduced some top tools to manage Twitter streams and followers, and to block spam. Twitter continues to evolve as does his product, and it is essential for me. I added my name to TeensInTech because I want to help the next generation of geeks to have a central place to communicate and share ideas. This project is still ongoing. I joined up to MyLikes because I detest unfocused advertising and want to see people benefit from trusted recommendations. And most recently, I am working with Qwotebook to help bring a permanent repository for the amazing things so many people are saying which are often floating into the ether.

I have seen some of my peers sign on as advisors to companies even if they privately don't like the product, simply because they think they might make money in the end. This is not an advisor you want. I have attended advisory board meetings only to have the same people not show up who didn't show up last time. They are not advisors you want. And I know you don't want advisors who are unwilling to risk their own "personal brand" to do work on your behalf.

Two months ago, one company approached me with an option to be on their advisory board. I said no. Not because I didn't like them or because I was too busy or because I didn't think they had a future. It was because I just wasn't familiar enough with their product and didn't want to be disingenuous. Since that time, I have started using their product and think it's great. And in that time, an announcement already went out with their new advisory board, without my name on it. Do I consider that a missed opportunity? Not really. Even if I miss out on some great engagement and a few dollars some day, it was not the right time, and my intentions would have been wrong.

Entrepreneurs are already stretched with their resources and their time. It is critical that when the time comes to find partners who are going to have blood and sweat equity with you, who can help build your product and find you new outlets, that you pick the right people who are entrepreneurial themselves, who are willing to take calls at odd hours, and who truly care about helping you achieve your vision. If you choose wrong, all you have done is given up equity to people who are along for the ride, and you may have to work even harder to chase them down. So do choose well.

I told you before, I am not a fanboy, not even to the companies I am working with where I do get deep insight into their plans. But I do care, and I will keep fighting on behalf of users from the inside, and then fighting for them when the time is right.

Disclosure: I am an unpaid advisor to SocialToo, TeensInTech, MyLikes and Qwotebook.

February 25, 2010

Advisory Update: BuzzGain Acquired By Meltwater Group

Just a quick note to mention that BuzzGain, the "do it yourself PR" service started by Mukund Mohan and others, was recently acquired by Meltwater Group, a media monitoring company I have used at multiple companies. PaidContent covered the story yesterday following a press release from Meltwater announcing the acquisition, and that company's reaching $100 million in bookings.

I covered BuzzGain's launch in early 2009, and since March of 2008, regularly met with Mukund to talk about product development, strategy and networking.

Although I wasn't as closely involved with BuzzGain as I have with other advisory roles, such as my interaction with Jesse Stay's SocialToo, I appreciate Mukund reaching out to me, as BuzzGain was my first advisory opportunity, and now, the first exit. It should be interesting to see how Meltwater brings the social media monitoring prowess of BuzzGain to its lengthy client list.

Disclosure: As an advisor to BuzzGain, I held a small equity stake in the company. I will be marking the change in ownership for BuzzGain in my "About" page and LinkedIn profile.

January 28, 2009

BuzzGain Launches In Beta, Enabling "Do It Yourself PR", Monitoring

Just yesterday morning, we were talking about the friction that can arise between bloggers and Public Relations teams, who in theory should be working together, but often find themselves battling, largely due to a lack of understanding of one's goals, or even if they have the right targets. Today, BuzzGain, a small startup I've been helping to advise since March of 2008, is opening up in beta, with a goal of helping companies' service, communications and product teams work with bloggers and social media in a better way - through improved monitoring and outreach tools.

Most companies these days are waking up to the fact that they are going to have a hard time controlling their message and brand reputation online, with so many voices out there watching and reporting on their every move. Be they competitors, customers or partners, people are talking about you online, on blogs, on Twitter, on FriendFeed, YouTube, Flickr and other sites. BuzzGain is looking to start out by offering a set of robust social media monitoring tools, but also help companies get to the next level, and better understand who has influence, and where conversations are taking place, so they can better listen and learn from those who can offer beneficial relationships.


BuzzGain Shows Blogs Relevant to Your Company

In the ten months I have worked with Mukund Mohan and watched the site grow, it has taken tremendous evolutionary steps forward, growing its data base, and making it easier for corporate or PR teams to run campaigns that follow keywords. With time, it could be that BuzzGain would be operated by PR teams in the way Salesforce.com is run by Sales teams in a wide range of industries. And like Salesforce.com, BuzzGain launches with a real revenue strategy, pricing at $99 a month for companies below $100 million in revenue, and rising to $500 a month to those up to $1 billion in revenue, and $1,000 a month for $1 billion+ companies.


BuzzGain Can Rank Influencers By Authority, Frequency

BuzzGain doesn't operate in isolation. Its data is pulled from popular Web sources, including Technorati, which helps determine sites' influence in terms of external link activity, and Compete.com for estimated traffic. Essentially, as a PR person, if you wanted to find out who the authority was for your company or a set of keywords, you could learn through BuzzGain who mentions those topics most frequently, see how often they do, and whether they reach 500 readers or 500,000.


BuzzGain Can Show Details On Specific Sources

Given the site is in very early beta, there is some work still left to be done when it comes to optimizing the user experience and speeding up time for queries and results, and continued efforts to remove duplication of data, but BuzzGain has developed a one-stop tool for agencies and corporate marketers to get, in a single glance, a barometer for what is happening to their brand on the Web. Mukund and the team call it "Do-It-Yourself PR". The site is currently tracking 150 million different sources of influence, and helps to make some sense of the noise.

You can sign up for the private beta on their Web site, or let me know if you're interested. I just might have some invites and have hopes that these humble beginnings will be the start of something very interesting in the world of PR and brand monitoring.


DISCLOSURE: I am an advisor to BuzzGain.