Time Shifting In a World of Realtime

Nearly three short years ago, the buzz word du jour in tech was “realtime”. Real time discovery. Real time search. Real time serendipity. The explosion of interest in social sharing tools like Twitter, Facebook and FriendFeed (remember this was early 2009) had people (myself included) saying that “Delayed news will no longer be acceptable for early adopters, who will gravitate to the quickest sources of news, wherever they may be.” In practice, while this has occasionally been true, I’ve found a completely divergent innovation to play as big a role in the way I (and others) consume news content and entertainment - that of time shifting, which has remained valuable at a time when most real-time search engines have pivoted or vanished.

Best exemplified by TiVo and other DVRs, preceded by the creaky VCR, the act of consuming media at a time much after its initial airing is so commonplace that live viewings are so uncommon that friends often tiptoe around current storylines for top shows. In some social circles, only the most breaking drama series get the “day it actually aired” treatment - like Breaking Bad, Dexter or Homeland, while everything else goes to TiVo, to be consumed later. (Obviously, I saw the season finales for Dexter and Homeland last night)

News, with some exceptions, can be similarly stored away for later viewing, be it through RSS readers or on your social network of choice. One must not be glued to the real time stream to make sure you don’t miss anything. Instead, the RSS reader traps your own hand-picked links, ready for viewing when you get the opportunity, not necessarily tied to their time of posting.

On the big screen, movies may bank on a massive opening weekend, but with consumers having so many options for entertainment sources, it’s common to see people mention they’ll “wait for Netflix”, which could be months or years away, content to save a few dollars while also getting the comfort of watching in their own home. And if you do find yourself suddenly interested in a show your friends have been seeing which has been out a few seasons, don’t fret, as you can, in almost all cases, catch up - tapping into many options, be they Netflix, Hulu, Xfinity, iTunes or Android Market.

This fall, I made it a personal mission to watch all of Mad Men, after hearing people go on and on about its quality. I powered through it with many late-night Netflix marathons. After finally ordering Showtime, I caught up on this season’s Dexter on Xfinity, and then did the same for Homeland. If my wife misses her favorite shows, she can do the same, tapping into the various video repositories on the web, including the big three networks, typically slower to adapt to the innovation of the web.

I watch my evening talk shows 3 to 5 in a row, from Jon Stewart to Conan, fast forwarding through commercials and skipping uninteresting guests - efficiently getting the best and skipping the rest. It’s almost the same approach I take to my RSS reader or activity on the social networks, skimming, reading, clicking and leaving no prisoners. Even if I’m not constantly connected, and I do a good job of getting close, I don’t feel this sense of missing something.

Realtime reactions to breaking news events, kicked off by an initial discovery, and then rattling around search engines and social media, can’t be duplicated by time shifted content, but for most buckets of content, be they text, audio or video, the drive to be first and in the mix of the story as it is interpreted and curated, is not essential. Advents in information and content sharing over the last few years have instead made “on demand” a reality, getting me what I want when I want it, not when someone else decides for me.

Winning Unconventionally

No two fingerprints, people, or businesses are exactly alike. While learning from the experiences of others can be illuminating and inspiring, your own challenges are unique, and following a path previously trod may not deliver you the same outcome. Often, taking an unconventional approach can deliver results far beyond those anyone anticipated, and your differentiation can start to be part of your story.

While Microsoft was building a dominating market share position for operating systems through licensing its software to OEMs, one of Steve Jobs' first moves upon returning to Apple was to discontinue licensing of the Mac OS to 'clones' including Motorola and Power Computing. The clones were not, in fact, helping the Mac increase market share, but were cannibalizing Apple, and going a different way was needed. Jobs similarly canceled the Newton handheld, and pushed the company to focus on a select few products, and do them extremely well.

More recently, on a backdrop of failed P2P networks from Kazaa to LimeWire and others, when music peddlers argued customers want to own their songs instead of stream them, Daniel Ek and the Spotify team created a subscription-based streaming service on the back of P2P technology, and are now valued at a billion dollars, while the company is still in its youth.

Square unconventionally found a solution for a universal adapter for wireless payments by determining the one similarity between all smartphones was an audio port. Instagram differentiated through elegant display and an array of filters that made casual photographers feel like artists. Path discarded the trend of wide sharing and focused on a more intimate network - discarding the status quo of the time.

On this backdrop, turning away from tech and toward sports, if you'll allow it, we come across one of the more intriguing storylines in recent football memory, as Denver Broncos quarterback Tim Tebow, believed to be a below-average professional passer with almost no experience, but a robust college resume, as well known for his spirituality as anything else, has rattled off six consecutive wins in remarkable fashion, sparking his team to the division lead after a moribund start.

In an era when leading signal-callers are posting 300 and even 400 yards passing per game, Tebow has famously won games where he has thrown for less than 100. He won one game without a single completion in the first half, and has become as feared an offensive weapon for his running game - posting 118 yards in a game on November 6th, and amassing more than 500 yards rushing over nine games. What Tebow has managed to do, despite all the critics and low expectations, is largely avoid mistakes (see only 2 interceptions against 198 completion attempts) and keep his team in the game, acting as a riddle for opposing defenses.

Those who've been talking about the Tebow phenomenon across the country in recent months (and I've had this post in my to-do pile for several weeks) note that the Broncos' turn-around has not been solely due to one man's effort. The team's defense has been outstanding, letting four of the last five team wins come despite 17 or fewer points, including a 13-10 victory yesterday over the Bears. In fact, yesterday's game saw the team kicker smash two field goals of fifty yards or more, including a 59 yarder at the end of regulation, and the 51 yarder that won the game in overtime. Regardless, the team is winning unconventially, changing the rules to match the talent set provided. To ask Tebow to throw for 300 plus yards, and look downfield on the majority of plays doesn't seem to be where he's best suited and the team's record of win after win shows the differentiated approach is working. Even the most casual football and sports fans has to be intrigued by the seeming magic that is happening in Denver.

Back the world of Silicon Valley and entrepreneurs, there are few sure things, except for the knowledge that your challenges and opportunities are in a combination previously unseen. For every superstar like Aaron Rodgers or Tom Brady, Steve Jobs or Bill Gates, there are players like Tim Tebow, who can leverage their talents and drive the most possible out of their own abilities, if empowered and given the opportunity. There's plenty to read on best practices of doing a startup or architecting a successful social network or going viral, but sometimes it takes a different path - an unconventional approach - to the problem, to achieve something incredible.

Remember, Remember, the Month of November

Hey! Did you guys miss me?

As I wrote up about six weeks ago in my post Hey! Didn't You Use to be a Tech Blogger?, I've relaxed my typical always-on routine for the blog, spending much more time with Google+ (obviously), and keeping the occasional downtime I do have focused on something other than blogging. I still hear plenty of interesting tech news from startups and more established players, which in previous years I'd have stopped everything to write up, but given my more visible role at Google, and other priorities, for the most part I'm letting the rest of the tech world pick those up. But that doesn't mean I've got nothing to share.

In November, probably the most incredible story to tell is the one about how my car, which you may remember I bought from Robert Scoble back in 2009, and had just added personalized plates to last month, got completely wrecked, in my own driveway. While I told the full story on Google+ on November 7th, when it happened, the reality of it is still pretty nuts, and I've retold it several times.

I was watching the kids around 7:30 Monday night, getting ready to put them to bed, when I heard a shockingly loud boom from what I thought was the intersection near my house. I ran out the front door and found the accident was actually in my driveway. A massive boulder that had lined our walkway had been struck by a Toyota Tacoma, which popped it out of its cement foundation and launched it 15 or so feet into the air, where it came into full contact with my car, smashing the back left door, permanently bending the frame, and breaking in half. The Tacoma left skidmarks in my driveway, gashed the trunk and came to a rest against a tree bordering our property with the neighbors'. Amazingly, nobody was hurt, even though the driver's air bags had deployed.

Long story short, the police came by and handled him, while I dealt with insurance the next few days and weeks. Insurance did well, and actually paid me more to replace the car than I had paid to buy it. So I had the tow truck get my car, and I got a newer model of the same car with a new car, and won't end up paying much for the swap. Nobody was hurt, and I got a new car out of it, so I won't complain too much. That said, you have to see the pictures. It's crazy.

My Car, Mashed Up By a Big Rock, via a Vehicle Interloper

While I've spent a lot of time during the day in Mountain View, I get the great pleasure of coming home to increasingly amusing and amazing kids. Braden, the youngest of our three, has far surpassed the grub stage and is now walking up a storm, so we have no crawlers. While I could be wistful about passing one milestone, he is a delightful kid and I was more than happy to share a video I took of him walking last month. If kids are your thing, it's worth the minute to see.



In my time of keeping silent on the blog, I've opened up a Google Doc that has a list of ideas for posts that I'll get to quickly. There's been no push from corporate for me to be quieter here, and I've made that choice myself, but you'll see some interesting things pop up soon. Just wanted to share with you some of the lowlights and highlights from the last month. Braden waves at you.

Google Reader Evolves, Gets Tighter With Google+

This afternoon saw the delivery of updates to Google Reader that brought the product's design in line with Google's simplified look across many properties, and added support for sharing to Google+. With the launch, which I've been participating in since shortly after arriving at Google in late August, the dedicated friending/following network within Reader, and dedicated shared link blogs from Reader, were shut down.

This last bit has gained the majority of feedback as users anticipated the changes in the last week-plus since the preannouncement, and impacts some of the most active users, myself included. But if one unwinds the immediate reaction of being reluctant to change, the product's direction was telegraphed as Google has promised an evolved product experience,  regularly adds features to Google+ and recently announced the planned wind-down of Google Buzz, which was closely tied with Reader's existing commenting model.

In discussing the changes, I walk a fine line of respecting the tremendous hard work that went into Google Reader from the products' founding team and core engineers in the last five years, while also recognizing its role in feeding the product where I am currently focused as an employee. As a user, I have spent more time with and more loyalty to Google Reader than any other product on the web in the last decade, with the only possible notable exception being a web browser, either Safari or Chrome.

In the last month, I've continued to crank through Reader, in the new interface.

At various times, I've said I'd give up my Gmail before Reader. I even wrote a blog post two years ago saying I wouldn't accept $25,000 in cash to give up Reader. This is because Reader has played a central role for me to find all the updates from around the web in a centralized way, and let me share out the best to my downstream network. In years past, as you've seen here, I've rallied for feature adds to Reader, and highlighted the ecosystem of products, from ReadBurner to RSSmeme, Feedly, Toluu, and my6sense.

A Day In the Life of My Reader Feeds, Graphed

You can't be a bigger fan of information discovery and consumption than me, unless your name is Marshall Kirkpatrick. But one thing to note is that the web has changed quite a bit since I first started drooling over aggregators like FriendFeed and Google Buzz, and the shared items trackers that sparked to life in 2008 are universally dead. Users have voted on the web to share with social networks like Twitter, Facebook, LinkedIn and Google+, and the new additions to Reader make that easier.

Sharing from Google Reader to Google+ Includes Circles and Commentary

I've personally been using the new Reader, or something close to it, for more than a month, and every time I'd log into the existing version, the difference was notable. Change is hard, but like a new haircut or or new home furniture, it grows on you. Now, instead of sharing 10 or so items a day to the anonymous group of people following me in Reader, I selectively share less often, and to more targeted circles in Google+ which I built by hand. And if the item is interesting to an even wider group, I share it to Public. (More tips here on Google+)

Since the launch this afternoon, I am already seeing a lot more items shared to Google+ from others in my circles, and it's interesting to see how they have adapted to the new functionality, even though others are more wary about the changes. As Alan Green outlined in his blog posts this week and last, Google recognizes the changes may not mean the new product is perfect for all users, and the tools are there to let you take your data with you. But I hope people do see the value of leveraging Reader as a smart RSS feed engine and share selectively to Google+ circles. After a few shares, it becomes second nature, and the world could surely benefit from a streamlined social experience. Trust the team is listening to all feedback from all corners. It's a privilege to have an impact on a product that has played so large a role for me for so long.