December 02, 2009

Cinch Enables Embedding of Simple Podcasts

About five weeks ago, I told you about CinchCast, an iPhone application that lets you record audio and post it directly to social networks. As I have used the application a number of times since, my most-awaited feature has been the ability to embed these podcasts, so I can later make them available to you here on the blog. Today, they made the move, meaning I can, as with YouTube videos and other media, simply post the code and have it display in any posts.

Now, any CinchCast that you make, or those you see on CinchCast.com, can be embedded.

Here are a few recent ones from me:

Nov. 30th: The news that TechCrunch's CrunchPad is dead is quite disappointing.
Nov. 12th: Apple should have provided clarity and priority support to FaceBook's iPhone app.
Oct. 27th: Being a journalist is about using all your resources to get the story right - not about being uncaring.
Oct. 26th: Is social media wasting companies both time and money?
Although I use Cinch via the iPhone, you can also call in your podcasts by using their 800 number. But that would be more boring. I like this new feature a lot.

November 30, 2009

The Tablet Business Is Clearly Not Easy Business


We are nearing the end of 2009, and the world of tablet PCs is just as fuzzy as it was at the beginning of this year. Despite continued rumormongering and finger waving about guesses on what Cupertino has planned, Apple's long-anticipated tablet remains unseen and more discussion has been devoted to its reported slips than has been made about its potential specifications. Meanwhile, as you no doubt saw, Michael Arrington of TechCrunch made the abrupt announcement this morning that the CrunchPad project had been put to rest before it was able to debut - the victim of relationships gone awry between client and vendor. While the two examples are significantly different, they both demonstrate how hard it has been for companies big or small to make headway into this space.

Despite seeing only the earliest of prototypes, and not ever seeing the product run myself, I was bullish on the CrunchPad's potential for a few reasons. The first was due to its promised low cost, starting at $299, and later said to be closer to $400. The second was the recognition that computing is moving away from the folders and desktop metaphor, and more to a Web-centric cloud (as discussed with Apple vs. Google), with applications running on Web services instead of CPUs. Third, I wanted the opportunity not to avoid Apple, but to support a new challenger - as I saw a respected peer and occasional acquaintance try to take the leap from creating content to creating hardware.

As I mentioned in a pair of posts in July, I said I was leaning to choose CrunchPad over Apple, and guessed Mike could be as much known for the success of the device as he has been for the success of his blog network, if it were to take off. Now, barring a complete reversal, it looks like not only can't I get my hands on a CrunchPad, but we won't get to see Mike and his team fight the operational and sales challenges common in any hardware firm.

These challenges look to be exacerbated when you add the word "tablet" - either due to the challenging engineering demands on cramming so much utility in a slim technology device, reducing costs, or in finding the right market. Even if I find the concept of a tablet intriguing, I am still wondering where I would put a laptop down, and pick up a tablet, or when I would holster the iPhone and pick the tablet up. It occupies an uncomfortable middle ground which hasn't yet been solved, in mass, by manufacturers keen on penetrating the space. Even Google's Chrome OS, which looks like a clear candidate for such a project, looks to be focused on NetBooks, which are not quite tablets and not quite laptops. Once you divide up the potential market, it's one full of slivers, without much pie.

Unlike others who are calling the CrunchPad vaporware, I am not. I see no good coming from seeing this product never reach the market. Even if it were to have shipped and not found dramatic traction, it would have had a chance, and given customers choice.

Disclose This: I Can't Disclose Everything Everywhere!

Though hubbub around the FTC's plans to require bloggers to disclose relationships with companies, services and products has lessened over the last few weeks, the December 1st date for enactment is rapidly approaching. As promised before, and many other times, I will make any relationships I have that are beyond "typical" clear to you as best as I am able. But, as you can expect, as communication vehicles evolve, even today's best-attempt laws aren't ready for how I am operating. With so much of my downstream activity being automated due to activity elsewhere around the Web, the potential for disclosure sometimes doesn't even come up.

Long-time site visitors know that for the first 3 years of my writing on the blog, I was extremely careful not to talk about my company, its employees, partners, customers or even talk about the industry. In 2008 and this year, I started to have some unpaid advisory roles that included a minor equity share, and told you about that, disclosing where it made sense. And now, with my new role at Paladin Advisors Group (@paladinag), I am growing the client roster, attracting some enterprise companies, and startups who want to work with me more closely.

So that's a good thing, right? I agree. I am excited about the new possibilities as I sign up new clients and advisory roles, because my entanglement in the Web is changing - from an interested observer and consumer to one that can play more of an activist role, shaping the tools we are using now or will use soon. Yet, as I add such entanglements, I am thinking about where I can possibly disclose - not so I am covered by the FTC, but so I am covered with you, because your trust is more important than whatever the FTC dreams up.

(And to be honest, I've given it a lot of thought, and it's probably true that in many cases, advisors to a company, or its VCs, should be trusted a great deal more than a typical consumer, as they actually know the product and company better than just about anyone)

Here's where I perceive gaps from the FTC to my workflow:

1) Archived Posts and Discussions of Current Clients

Very often, my new clients are ones I have written about before. My previously writing on them was no doubt due to my interest, and they came to know me either prior to the story, or because of it. Now that I have a working relationship with a client, for example, with my6sense, should I retroactively go tag all previous posts that mentioned them with a new Disclosure text?

Also - should it be perceived that maybe I covered them in a positive light before, because I was angling for an advisory role? Even if there was no professional role before, should one assume that was the case, or is this coincidence?

2) Liking of 3rd Party Content On Current Clients

I won't even waste my time reading every word of the FTC's script, but other folks, including SiliconAngle's Mark Hopkins have done the dirty work. The obvious places to disclose are, of course, in blog posts, and in Tweets. But what about other people's content, where I can add visibility to their own comments, even if I was not the original author?

For example, should I not "Like" comments by the client or other shares of the client's work that others have made on Facebook and FriendFeed? Is it assumed that I would only "like" a post about a feature release because of the relationship? What about adding their items to Delicious or other networks?

3) Automation Can Prevent Disclosure

If I see a blog post by a client and share it in Google Reader, do I also have to add a note when I share that they are a client? What if I retweet their official Twitter account? Notwithstanding that Twitter won't let you make any additional comments on their new retweet functionality, one almost runs out of characters.

If you also remember that I have a fairly robust social media workflow, much of the way I get data around the Web is by letting other networks do the heavy lifting. Bookmarks I make on Delicious and items I share on Google Reader automatically get tweeted - and I never get a chance to disclose - if there is any relationship. This is essentially what could be construed as a crime of omission, one that is not egregious, but could still be looked at sideways, if one feels that I did not make best efforts to make a relationship clear.

In October, I said the disclosure rules would have little effect, largely because I believe people who skirt the rules today will continue to do so, and while there will be some showcase examples of enforcement, they will be a small percentage of infractions indeed. I still don't think this will be dramatic. But it always seems like the people who try to change the rules are changing them for the way the Web was, not the way the Web is. And if I can easily find loopholes or places to work around the rules, the people who are the real bad guys will walk all over this thing.

November 28, 2009

Keep A Close Eye on Chris Messina for the Web's Future

There are a few people in the Web whose work I can't help but watch with significant interest, as I know they are among the more visible people, working in teams with lesser-known colleagues, focusing their effort on moving the Web forward. From DeWitt Clinton, Brett Slatkin, Brad Fitzpatrick, Chris Saad, Dave Winer and David Recordon, to people like Jason Shellen, Chris Wetherell, Kevin Marks, Leah Culver, Paul Buchheit, Bret Taylor and Chris Messina, to name two handfuls, I can believe that these folks are working on those projects that are shaping the way we communicate and take in information. Messina, in particular, has penned a few blog posts over the last month that have had us thinking quite a bit - and it is safe to say he is on a roll.

Chris, in November alone, has proposed a new microsyntax for Twitter, forecast the death of the URL, and talked about how "designing for the gut" takes advantage of how the new social Web pushes people to overcome phobias and connect with people.

A well known advocate for open source, and one of the voices behind OAuth, which we discussed on Thursday, Messina has a history of thinking beyond where we are today and proposing concrete ideas that can be acted upon immediately. Those hashtags you see everywhere on Twitter these days, in practically every tech event and many trending topics? Chris proposed the idea in August of 2007. So it makes sense that he might have given a ton of thought to more uses for microsyntax, as he describes in his proposals for Twitter, as he suggests new items, including "/by", "/via" and "/cc". These suggestions are very clear and concise, the work of someone who has done his homework.

Chris' thoughts on the reduced focus on the URL too are salient, as we become more used to navigating in our browsers with pre-determined buttons and workflows. For me, URLs are often simply one-time visits before they are thrown into my RSS reader for safe-keeping, or they become bookmarks for later clicking. But the act of typing in a URL character by character seems antiquated. As he says, that's a gut feeling, and not one backed by much science on my part.

As I see it, the social Web changes the entire process of content discovery. Instead of portals, we are relying on mortals. Our trusted friends and experts bring us the best content from around the Web to us directly, via Facebook, Twitter, FriendFeed, and even that old tool... e-mail. We are trusting human filters to select the best from our RSS repositories and hand it off downstream. We pick a handful of trusted favorites, and make them the equivalent of our Yahoo!, or even Google.

Chris' post on the death of URLs paints a not so pretty picture of how, if left uncontrolled, a few powerful companies could help funnel the majority of users to predetermined sites, hand selected by them - much like the fears we once had about dominant portals. This could be done as we graduate from the traditional browser and link model to something else, where Web-connected applications pass us the requested data. He says, "We all know that the internet has won as the transport medium for all data — but the universal interface for interacting with the web? — well, that battle is just now getting underway."

One thing about the Web is that it is ever evolving. The places we choose to communicate are changing. The information we think provides value is changing. Our requirements for how quickly we need the data are changing. Chris and the many folks I mentioned in the first paragraph are among the first line of defense we have, trying to set standards and promote change for a world that feels right from both the gut and from the mind. You can find Chris' writing over at http://factoryjoe.com/blog/ or on Twitter at @chrismessina. While I assume many of you read him religiously, it's time the rest of you did as well.